How to Prevent Experts from Hoarding Knowledge
Lack of time or resources can, of course, constrain knowledge transfer. But one barrier to passing deep smarts along to the next generation that is often unaddressed is the expert’s inclination to hoard knowledge. Financial incentives, personal ego, and discontent or frustration with the company are three of the top reasons individuals choose to keep their expertise to themselves. But they’re also three issues that … [ Read more ]
Content: Article | Author: Dorothy Leonard | Source: Harvard Business Review | Subjects: Human Resources, Knowledge Management, Management, Organizational Behavior
How New BofA Executives Learn its ’Deep Smarts’
Bank of America’s stringent onboarding process for new execs ensures they understand role expectations, quickly develop networks, and learn from other leaders what it takes to succeed. From the new book by Dorothy Leonard and colleagues, Critical Knowledge Transfer.
Content: Article | Author: Dorothy Leonard | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Best Practices, Human Resources, Knowledge Management, Management