10 Principles of Organizational Culture
Companies can tap their natural advantage when they focus on changing a few important behaviors, enlist informal leaders, and harness the power of employees’ emotions.
Content: Article | Authors: Carolin Oelschlegel, James Thomas, Jon R. Katzenbach | Source: strategy+business | Subjects: Change Management, Management, Organizational Behavior
Jon Katzenbach, Rutger von Post, and James Thomas
We have found, through numerous cultural interventions with a wide range of organizations […] that companies that eschew all-encompassing culture change initiatives and instead focus on three specific elements—critical behaviors, existing cultural traits, and critical informal leaders—have the most success. We call these “the critical few.”
Content: Quotation | Authors: James Thomas, Jon R. Katzenbach, Rutger von Post | Source: strategy+business | Subjects: Change Management, Culture, Management, Organizational Behavior
Jon Katzenbach, Rutger von Post, and James Thomas
How you treat your employees determines how they treat customers.
Content: Quotation | Authors: James Thomas, Jon R. Katzenbach, Rutger von Post | Source: strategy+business | Subjects: Customer Related, Human Resources, Management, Organizational Behavior
The Critical Few: Components of a Truly Effective Culture
Forget the monolithic change management programs and focus on the elements of your culture that drive performance.
Content: Article | Authors: James Thomas, Jon R. Katzenbach, Rutger von Post | Source: strategy+business | Subjects: Change Management, Management, Organizational Behavior