The Re-routing Routine: From Organizational Routines to Dynamic Capabilities

How do companies learn to learn? Maurizio Zollo, Associate Professor of Strategy and Management at INSEAD, and Sidney G. Winter, Professor at the Wharton School, University of Pennsylvania, investigate this topic in a working paper. The authors identify three consistent catalysts building and reshaping organizational routines: how an organisation builds experience, how it articulates knowledge and how it codes that knowledge into task-specific tools. The … [ Read more ]

Building ADP Europe: 1995-2002; GSI (A); GSI (B); ADP-GSI: The Integration Challenge and ADP

This case series examines issues of managing a large acquisition with a substantial gap in organizational culture between two companies, where the path taken is one that places an emphasis on leveraging complementarities rather than on homogenizing differences. The case is split into a comprehensive series that measures the choices made, decisions taken and the evolution over time of an acquisition managed as a partnership, … [ Read more ]

Anatomy of a Deal: Microsoft’s Acquisition of Sweden’s Sendit

Microsoft’s acquisition of Sweden-based software firm Sendit in 1999 is a classic example of the complexities of mergers and acquisitions. In this five-part Case Study series, authors Robert J. Crawford, Research Associate at INSEAD, and Maurizio Zollo, Associate Professor of Strategy and Management at INSEAD, take readers through each phase of the acquisition and integration process.