How do companies learn to learn? Maurizio Zollo, Associate Professor of Strategy and Management at INSEAD, and Sidney G. Winter, Professor at the Wharton School, University of Pennsylvania, investigate this topic in a working paper. The authors identify three consistent catalysts building and reshaping organizational routines: how an organisation builds experience, how it articulates knowledge and how it codes that knowledge into task-specific tools. The combination of the three mechanisms result in the development of expertise specific to the manipulation and improvement of routines, what scholars call “dynamic capabilities.”
Content: Article
Authors: Maurizio Zollo, Sidney G. Winter
Source: INSEAD Knowledge
Subject: Knowledge Management
Authors: Maurizio Zollo, Sidney G. Winter
Source: INSEAD Knowledge
Subject: Knowledge Management
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