A Win-Win Combination?
Web services can make integration easier, but many companies say they still need EAI for the toughest jobs.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subject: IT / Technology / E-Business
Many Pieces, One View
Information integration promises a less costly, more flexible way to access data from multiple, disparate sources.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subject: IT / Technology / E-Business
Look Within
Business-intelligence tools have a new mission: evaluating all aspects of a company’s business.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subject: IT / Technology / E-Business | Industry: Software
Making [Privacy] Work
Developing a policy to protect customers is only the beginning.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subjects: IT / Technology / E-Business, Management
Hidden Value In Customer Calls
Companies are using call-center apps to learn more about customers.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subject: Customer Related
Analysis Gap
In today’s environment, businesses need to give decision makers better access to increasing amounts of information.
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subject: IT / Technology / E-Business
Virtual Focus Group
The world is littered with products nobody wanted. The Edsel. New Coke. Apple Computer’s Newton.
Figuring out what customers want–what products with what features at what prices–has always been a challenge for product-development managers. Conventional methods of getting into consumers’ heads, such as phone surveys and focus groups, are cumbersome, expensive, and time-consuming. And they’re becoming more and more inadequate as time-to-market demands increase and product … [ Read more ]
Content: Article | Author: Rick Whiting | Source: InformationWeek | Subjects: IT / Technology / E-Business, Market Research