Hidden Value In Customer Calls [Archive.org URL] Dec 23, 2002 / Comment / 105 views / / Favorite 0Companies are using call-center apps to learn more about customers. Content: Article Author: Rick Whiting Source: InformationWeek Subject: Customer RelatedLike this content? Why not share it?Post navigation← Previous postWhy Know-Who Trumps Know-HowNext post →Retail Value Chain SliversMore Related PostsMichael HarrisJoanna WiebeJoanna WiebeToday’s relationship danceJulia Hobsbawm There Are No CommentsClick to Add the First »Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Receive a monthly newsletter of new content added (no spam)Δ This site uses Akismet to reduce spam. Learn how your comment data is processed.