Hidden Value In Customer Calls [Archive.org URL] Dec 23, 2002 / Comment / 110 views / / Favorite 0Companies are using call-center apps to learn more about customers. Content: Article Author: Rick Whiting Source: InformationWeek Subject: Customer RelatedLike this content? Why not share it?Post navigation← Previous postWhy Know-Who Trumps Know-HowNext post →Retail Value Chain SliversMore Related PostsHow Do We Excuse Our Bad Behaviour?How to Use the Value Proposition Canvas to Attract More CustomersMichael HarrisJoanna WiebeJoanna Wiebe There Are No CommentsClick to Add the First »Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Receive a monthly newsletter of new content added (no spam)Δ This site uses Akismet to reduce spam. Learn how your comment data is processed.