The Trillion-Dollar Race to “E”
The valuation of New Economy players represents a bet by the world’s financial markets that a few companies will leverage the Internet to fundamentally change the competitive game in their industries. It is a gamble that powerful, low-cost business models will emerge; that new businesses will rise from disintermediated value chains, and that some companies will exert such influence that they will generate extraordinary long-term … [ Read more ]
Content: Article | Authors: Charles E. Lucier, Janet D. Torsilieri | Source: strategy+business | Subjects: Best Practices, Strategy
Customer Relationship Management: Divide and conquer
The most profitable companies are those that make the smartest decisions about allocating resources among marketing, sales and service efforts, according to a new study. The research also reveals which specific investments in attracting and retaining customers have the most impact.
Content: Article | Authors: Mark T. Wolfe, Stephen F. Dull, Timothy Stephens | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Customer Related
Ideas.com
Context Integration is a fast-growing company with lots of bright ideas — and a Web-based knowledge network to test, track, capture, and share those ideas.
Content: Article | Author: Chuck Salter | Source: Fast Company | Subjects: Best Practices, Knowledge Management