U.S. Mobile Phone Sales Hit $4.4B (1st half 2006)
Mobile’s Removable Media
VoIP Revenues Booming
Broadband subs rise, DSL outpaces cable (2005)
10 Gigabit Ethernet Port Costs Declining
Apple Controls 77% of the US Digital Music Market
Game Downloads Avoid Shelf Space Struggle
Beware of Dissatisfied Consumers: They Like to Blab
When consumers have a bad shopping experience, they are likely to spread the word, not to the store manager or salesperson, but to friends, family and colleagues. Overall, if 100 people have a bad experience, a retailer stands to lose between 32 and 36 current or potential customers. These are some of the conclusions of The Retail Customer Dissatisfaction Study 2006, conducted by The Jay … [ Read more ]
Content: Article | Source: Knowledge@Wharton | Subjects: Customer Related, Industry Specific | Industry: Retail
Worldwide Cell Phone Shipments
Online Travel Sales
Game Sales Surge
How Consumers Access Movie Videos
Chip Equipment Sales to Surge
Asia’s Electronics Boom
Credibility Of Analysts
Do tech vendors wield influence over IT research? You bet–but how much is a matter of perspective.
Content: Article | Authors: Larry Greenemeier, Paul McDougall | Source: InformationWeek | Subjects: Industry Specific, IT / Technology / E-Business | Industry: Information Technology