Stephen A. Schwarzman
We have a very peculiar industry in finance. The people who go into it all think they’re enormously gifted, whether that’s true or not, and they all believe that they should at least be lieutenant colonels in the army, if not all generals. And when that’s your workforce, you have to deal with people in a very unusual way. Because if you don’t, all these … [ Read more ]
Content: Quotation | Author: Stephen A. Schwarzman | Source: strategy+business | Subjects: Culture, Industry Specific, Organizational Behavior
Designing Omni-Channel Retailing to Align Financial Performance with Strategy
Sunil Chopra describes how looking at combinations of product and channel through the lens of return on invested capital (ROIC) allows retailers to design omni-channel portfolios that align their products, service offerings, and pricing. By using each channel to improve invested capital turns or broaden profit margin, these portfolios increase the company’s value.
Content: Article | Author: Sunil Chopra | Source: Management and Business Review (MBR) | Subjects: Industry Specific, Management, Marketing / Sales, Operations
How McKinsey Lost Its Way in South Africa
When the godfather of management consulting landed its biggest contract ever in Africa, it made the worst mistake in its storied nine-decade history.
Content: Case Study | Authors: Michael Forsythe, Walt Bogdanich | Source: The New York Times | Subject: Industry Specific | Company: McKinsey & Company
Consistency Drives Success at Telus
The Canadian telecom giant transformed its business by adopting a clear, stable approach to strategy and culture.
Content: Case Study | Author: John Izzo | Source: strategy+business | Subjects: Industry Specific, Legal, Management | Industry: Telecommunications | Company: Telus
Warby Parker Sees the Future of Retail
I spent more than three months embedded within Warby Parker to try to understand the making of this made-on-the-Internet brand. Among other things, I watched employees decide on frames for their winter season, wrestle with the nuances of their burgeoning retail strategy, and obsessively plan an employee ping-pong tournament. How, I asked—in meetings and during presentations in New York and over martinis in Los Angeles—have … [ Read more ]
Content: Case Study | Author: Max Chafkin | Source: Fast Company | Subject: Industry Specific | Industry: Retail | Company: Warby Parker
The Inside Story Behind the Unlikely Rise of Airbnb
In 2007 Brian Chesky and Joe Gebbia were broke and looking to raise money to make their rent in San Francisco. They decided to rent out air mattresses in their apartment to attendees of a conference because all the hotels were booked. They called their service “Air Bed and Breakfast.” In a few years, this small experiment would create the hotel industry disruptor Airbnb. The … [ Read more ]
Content: Case Study | Author: Leigh Gallagher | Source: Knowledge@Wharton | Subjects: Entrepreneurship, Industry Specific | Industry: Travel/Leisure | Company: Airbnb