Is This Any Way to Run a Railroad?

You think you’ve got problems? Amtrak’s got an overpaid workforce. Its trains and tracks are falling apart. Worse, the carrier’s balance sheet is a flat-out mess.

Putting Learning to Work: Principles and Strategies for Improving Performance

While the full story of the next economy and beyond has yet to be written, it is clear that the winners in the future economic environment will be those companies and individuals best able to learn quickly the skills required to thrive in the emerging business climate. This report focuses on two competency areas that are believed to be critical: leadership and management competencies, and … [ Read more ]

Flawless Consulting: A Guide to Getting Your Expertise Used

The second edition of Peter Block’s Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, “whole-system” strategies, and ethics are included, but in general it simply fine-tunes Block’s proven advice to match the transformations that business and society have undergone since initial publication two decades ago. “The days of long studies and expert-driven answers are passing,” the … [ Read more ]