David Rhodes, Michael Ackland

The road toward being successfully different usually involves one of three broad initiatives: leveraging a deeper understanding of customer needs; exploiting a deeper understanding of industry economics; or simply having the courage to challenge conventional wisdom-to overturn “the way we’ve always done it.”

First, Forget What Works

The success of an innovative new business may depend on forgetting what makes the core business tick.

James March

Most claims of originality are testimony to ignorance and most claims of magic are testimony to hubris.

Thomas H Davenport and Laurence Prusak

A preoccupation with protecting and hoarding knowledge may actually prevent a company from creating new knowledge. Protection and creation are incompatible urges. The company that spends most of its energy hoarding and protecting its knowledge will have less energy for generating new knowledge and innovations in all aspects of its business. Innovative companies are generally those that do not rest on their intellectual laurels, but … [ Read more ]

Stephen M. Shapiro

As adults, when we try to solve a problem, we often ask, “What does this mean?” We try to pull the answer from our knowledge bank, just like finding the solution in an encyclopedia. Solve the problem the way it has been solved in the past. This can be useful, but it provides a limited set of possibilities. This is about replication and regurgitation. An … [ Read more ]

Lester C. Thurow

Great creativity requires hard facts, wild imagination, and nonlogical jumps forward that are then proved to be right by working backward to known principles. Only the rebellious can do it.

Craig Mindrum

The learning function must…harvest the fruits of collaboration when possible and appropriate – fruits called “innovations” – and it must help divert that collaborative energy somewhere else when it is not appropriate. This latter point is something not often discussed in the literature on innovation. That is, there is a time for innovation and a time for executing on previous innovations. You can’t get anywhere … [ Read more ]

Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution

“Innovation” is one of the great buzzwords of management theory, but this treatise accords it a thoroughgoing analysis. Management consultant Moore, author of the bestselling Crossing the Chasm, argues that companies can escape the marginless hell of commodity and price competition only through innovations that differentiate their products from their competitors’ in the minds of consumers. He elaborates a taxonomy of 15 “innovation types,” from … [ Read more ]

T.I.P.S. The Innovative Practices Summary

Innovation is an elusive, sometimes baffling, entity. Innovative thinking contributes to scientific progress–as in paradigm busting–but it’s difficult to be scientific about what produces innovation. Consider these eleven points, garnered from innovative organizations, in answering the tough but essential question, “What might help our organization be more innovative?”

Roger Martin

When it comes to innovation,business has much to learn from design. The philosophy in design shops is, ‘try it, prototype it, and improve it’. Designers learn by doing. The style of thinking in traditional firms is largely inductive – proving that something actually operates – and deductive – proving that something must be. Design shops add abductive reasoning to the fray – which involves suggesting … [ Read more ]

Money Isn’t Everything

Lavish R&D budgets don’t guarantee performance. A new Booz Allen Hamilton study of the world’s 1,000 biggest spenders reveals the value of an innovation dollar – and the basics of a better strategy.

Robert L. Sutton

If you can’t decide which new projects or ideas to bet on based on their objective merits, pick those that will be developed by the most committed and persuasive heretics.

Robert L. Sutton

If you want a creative organization, inaction is the worst kind of failure – and the only kind that deserves to be punished. Researcher Dean Keith Simonton provides strong evidence from multiple studies that creativity results from action. Renowned geniuses like Picasso, da Vinci, and physicist Richard Feynman didn’t succeed at a higher rate than their peers. They simply produced more, which meant that they … [ Read more ]

TQM, ISO 9000, Six Sigma: Do Process Management Programs Discourage Innovation?

The decision by a rock group in Northern Kentucky to call itself 6 Sigma suggests that process management programs may definitely be part of mainstream consciousness. But does the continuing popularity of such programs hide the fact that they can end up suppressing innovation? “The risk is that you misapply these programs, in particular in areas where people are supposed to be innovative,” notes Wharton … [ Read more ]

John Dewey

Imagination is a vantage point of the future from which we can consider that which is lacking in the present.

The Key to Innovation: Overcoming Resistance

You should be investing less time in brainstorming good ideas and more time in targeting the sources of resistance to change.

Fast Second: How Smart Companies Bypass Radical Innovation to Enter and Dominate New Markets

If your organization aspires to create or conquer the new markets of the twenty-first century, Fast Second offers concrete advice on how to go about achieving this. Internationally acclaimed strategy experts Constantinos Markides and Paul Geroski explore:
– How radical innovation creates new-to-the-world markets
– What the structural characteristics of early markets are and the implications for prospective new entrants
– How … [ Read more ]

Henry Ford

Progress happens when all the factors that make for it are ready, and then it is inevitable. To teach that a comparatively few men are responsible for the greatest forward steps of mankind is the worst sort of nonsense.

Building Digital Value Chains

The concept of a value chain–defined as the coordinated series of activities leading to the creation and delivery of any product or service–is deeply embedded in the collective wisdom of today’s business leaders. This concept has shaped a generation of business models and enormous efficiencies have been gained by organizing and managing value chains. However, the next round of efficiencies will come from new processes … [ Read more ]

The 10 Faces of Innovation

In an exclusive book excerpt from the general manager of Ideo, we meet the personality types it takes to keep creativity thriving–and the devil’s advocate at bay.