Getting prices right on the Web

Two widely disparate approaches to pricing have dominated the sale of goods and services on the Internet.

Editor’s Note: although written in 2001 (a lifetime ago in the “Internet age”), much of the suggestions are of long-lasting value…

WebSnapshot

WebSnapshot provides a statistical glimpse at Web surfers and trends worldwide by aggregating a picture of millions of visitors to a network of more than 100,000 registered websites of all types and sizes. Items tracked include: browser types; operating systems; monitor colors and resolutions; most popular ISPs, Search engines, domains, languages, and finding methods. Each item tracked is presented with a clear graph … [ Read more ]

Measurement and Analysis of the B-to-B Market

This report combines measurement data from Media Metrix and its AdRelevance division with analyst insight from Jupiter research in order to provide a comprehensive resource to key decision makers in the online advertising and business-to-business markets. It’s a little dated (August 2000) but offers some interesting insights. Perhaps it will become an annual report?

Solid CRM is Difficult, but Not Impossible

InfoWorld surveyed 500 readers who are involved with acquiring CRM software and services and who work with 100 or more other employees. The survey offers insights into the dynamics of implementing a CRM solution.

The One Internet Metric That Really Matters

The conversion rate captures the crucial aspects of a Website. A small increase in it can have powerful effects.

CRM Migration

A new appreciation for the customer is sweeping across Europe as more of the continent’s businesses invest billions of dollars in CRM software.

Collaborative Business

More than ever, according to opinions voiced by IT and business managers in InformationWeek Research’s new Information Sharing & Collaboration study, companies need to partner with suppliers and customers to develop the right products, find the right markets, and deliver the goods on time without stockpiling huge inventories. ERP and CRM tools have helped many businesses lay a foundation to make all this happen; now, … [ Read more ]

IT Managers Become More ‘Open’-Minded

IT departments are gradually opening the door to open-source software. Companies are finding that open-source alternatives can be easier to use and more reliable than proprietary products-and major vendors are starting to get the message.