Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-line and Off

You’ve heard, “It’s who you know, not what you know,” but in top organizations today, it’s “how you know”. INSEAD Professors Charles Galunic and John Weeks use Booz-Allen & Hamilton to show that once the how’s began making sense, the who’s fell into place. It’s what’s next in knowledge management.

Introduction to Knowledge Management

Introduction to Knowledge Management provides numerous resources that explain the major tenants and theories of knowledge management.

The Knowledge Management Advantage

This web site is a dynamic and comprehensive Knowledge Management information resource for organizations striving to achieve competitive advantage and world-class recognition. Among other things, find:
– Knowledge Management Overview
– Knowledge Management Articles
– Knowledge Management Bibliography
– Knowledge Management Links
– Communities of Practice Directory
– Knowledge Management News and Views
– Knowledge Management Events
– Knowledge Management Leadership
– Collection of Quotes … [ Read more ]

Setting Knowledge in Motion: The Keys to Creation

You know effective knowledge creation when you see it – firms use it to create, innovate and grow successfully. But how can you tell what’s behind it, making up those winning formulas? Are antecedents of new knowledge creation specific to the firm (individual absorptive capacity and informal networking), the contextual environment (the nature of problem situations being faced by the firms), or both? Dr. Christine … [ Read more ]

DenhamGrey KM Wiki

Consultant Denham Grey calls his Web log and resource portal “the largest collaborative KM repository on the Web,” and he may be right. Grey’s site is an entertaining-not to mention informative-collection of personal essays, links to a wealth of knowledge management resources and, well, just interesting stuff. Here you’ll find articles on everything from knowledge practices to knowledge tools, from the KM market to KM … [ Read more ]

Knowledge Management: Practices and Challenges

This paper discusses the basic definitions of knowledge and KM followed by KM events, practices, and challenges. It concludes with remarks on the future of KM.

Steal This Idea!

Knowledge remains the strongest force for business-building – if you’re willing to link it to the bottom line and borrow inspiration from everywhere.

Reviving the Lost Art of Debriefing

If you go to the expense and trouble of sending an employee to an event, you’d better capture that knowledge for your organization. How? The answer: Integrate the art of debriefing into everyday corporate life, writes media consultant Jimmy Guterman in the Harvard Management Update.

Overcoming Cultural Barriers to Sharing Knowledge

“Cultural barriers” to sharing knowledge has more to do with how you design and implement your knowledge management effort than with changing your culture. It involves balancing the visible and invisible dimensions of culture; visibly demonstrating the importance of sharing knowledge and building on the invisible core values.

A Timely Notion Worth Considering

Idea management may help validate knowledge management.

Getting to Know You: Gearing your KM for Competition

When you’re forced to cut costs in your business, you must carefully weigh what’s most important to your competitive edge. The recently-constructed, expensive institutions supporting Knowledge Management (KM) may be the first to go – after all, their contribution to the bottom line is hard to measure, and they represent high fixed costs for the firm. But is this necessarily the right move? Professors Elie … [ Read more ]

Seven Principles for Cultivating Communities of Practice

Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works.

Editor’s Note: see related article at
Content: Article | Authors: Etienne Wenger, Richard McDermott, William M. Snyder | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Organizational Behavior

The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation

This book addresses the generation-old question of why the Japanese are so successful in business. The authors, professors of management at Hitosubashi University, contend that Japanese firms are successful because they are innovative, that is, because they create new knowledge and use it to produce successful products and technologies. They identify two types of organizational knowledge: explicit knowledge, contained in procedures and manuals, and tacit … [ Read more ]

Culture of Collaboration

The biggest challenge of getting employees to work together online isn’t a technological problem–it’s a cultural and organizational one. Here are 10 recommendations for getting employees to adopt collaborative tools and use them in an effective way.

Strategy as if Knowledge Mattered

Managing knowledge is hot! Before we get carried away, why not stop to link knowledge and strategy?

David Hume (Scottish philosopher)

Truth springs from arguments amongst friends.