Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-line and Off
You’ve heard, “It’s who you know, not what you know,” but in top organizations today, it’s “how you know”. INSEAD Professors Charles Galunic and John Weeks use Booz-Allen & Hamilton to show that once the how’s began making sense, the who’s fell into place. It’s what’s next in knowledge management.
Content: Case Study | Authors: Charles Galunic, John Weeks | Source: INSEAD | Subject: Knowledge Management | Company: Booz-Allen & Hamilton
Introduction to Knowledge Management
Introduction to Knowledge Management provides numerous resources that explain the major tenants and theories of knowledge management.
Content: Online Resource | Source: EC2 @ USC | Subject: Knowledge Management
The Knowledge Management Advantage
This web site is a dynamic and comprehensive Knowledge Management information resource for organizations striving to achieve competitive advantage and world-class recognition. Among other things, find:
– Knowledge Management Overview
– Knowledge Management Articles
– Knowledge Management Bibliography
– Knowledge Management Links
– Communities of Practice Directory
– Knowledge Management News and Views
– Knowledge Management Events
– Knowledge Management Leadership
– Collection of Quotes … [ Read more ]
Content: Online Resource | Source: KM Advantage LLC | Subject: Knowledge Management
Setting Knowledge in Motion: The Keys to Creation
You know effective knowledge creation when you see it – firms use it to create, innovate and grow successfully. But how can you tell what’s behind it, making up those winning formulas? Are antecedents of new knowledge creation specific to the firm (individual absorptive capacity and informal networking), the contextual environment (the nature of problem situations being faced by the firms), or both? Dr. Christine … [ Read more ]
Content: Article | Authors: Christine Soo, David Midgley, Timothy Devinney | Source: INSEAD Knowledge | Subject: Knowledge Management
DenhamGrey KM Wiki
Consultant Denham Grey calls his Web log and resource portal “the largest collaborative KM repository on the Web,” and he may be right. Grey’s site is an entertaining-not to mention informative-collection of personal essays, links to a wealth of knowledge management resources and, well, just interesting stuff. Here you’ll find articles on everything from knowledge practices to knowledge tools, from the KM market to KM … [ Read more ]
Content: Online Resource | Author: Denham Grey | Subject: Knowledge Management
Knowledge Management: Practices and Challenges
This paper discusses the basic definitions of knowledge and KM followed by KM events, practices, and challenges. It concludes with remarks on the future of KM.
Content: Article | Authors: Babita Gupta, Jay E. Aronson, Lakshmi S. Iyer | Source: ManagementFirst | Subject: Knowledge Management
Steal This Idea!
Knowledge remains the strongest force for business-building – if you’re willing to link it to the bottom line and borrow inspiration from everywhere.
Content: Article | Authors: Charles E. Lucier, Jan Torsilieri | Source: strategy+business | Subject: Knowledge Management
Reviving the Lost Art of Debriefing
If you go to the expense and trouble of sending an employee to an event, you’d better capture that knowledge for your organization. How? The answer: Integrate the art of debriefing into everyday corporate life, writes media consultant Jimmy Guterman in the Harvard Management Update.
Content: Article | Author: Jimmy Guterman | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Management
Overcoming Cultural Barriers to Sharing Knowledge
“Cultural barriers” to sharing knowledge has more to do with how you design and implement your knowledge management effort than with changing your culture. It involves balancing the visible and invisible dimensions of culture; visibly demonstrating the importance of sharing knowledge and building on the invisible core values.
Content: Article | Authors: Carla O’Dell, Richard McDermott | Source: ManagementFirst | Subjects: Knowledge Management, Organizational Behavior
Idea-Management Software and Services
A Timely Notion Worth Considering
Idea management may help validate knowledge management.
Content: Article | Author: Tony Kontzer | Source: InformationWeek | Subjects: Best Practices, Knowledge Management
Getting to Know You: Gearing your KM for Competition
When you’re forced to cut costs in your business, you must carefully weigh what’s most important to your competitive edge. The recently-constructed, expensive institutions supporting Knowledge Management (KM) may be the first to go – after all, their contribution to the bottom line is hard to measure, and they represent high fixed costs for the firm. But is this necessarily the right move? Professors Elie … [ Read more ]
Content: Article | Source: INSEAD Knowledge | Subject: Knowledge Management | Industry: Consulting
Seven Principles for Cultivating Communities of Practice
Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works.
Editor’s Note: see related article at
Content: Article | Authors: Etienne Wenger, Richard McDermott, William M. Snyder | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Organizational Behavior
I Know What You Mean. And I Can’t Do Anything About It
What is the Big Lie of the Information Age? That knowledge is power…
Content: Article | Author: Michael Schrage | Source: FORTUNE | Subjects: Knowledge Management, Management
Value Creation Potential for Learing Process
The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation
This book addresses the generation-old question of why the Japanese are so successful in business. The authors, professors of management at Hitosubashi University, contend that Japanese firms are successful because they are innovative, that is, because they create new knowledge and use it to produce successful products and technologies. They identify two types of organizational knowledge: explicit knowledge, contained in procedures and manuals, and tacit … [ Read more ]
Content: Book | Authors: Hirotaka Takeuchi, Ikujiro Nonaka | Subjects: International – Asia, Knowledge Management
Culture of Collaboration
The biggest challenge of getting employees to work together online isn’t a technological problem–it’s a cultural and organizational one. Here are 10 recommendations for getting employees to adopt collaborative tools and use them in an effective way.
Content: Article | Author: Scott Kirsner | Source: Darwin Magazine | Subjects: Knowledge Management, Organizational Behavior
Managing the World’s Knowledge
Strategy as if Knowledge Mattered
Managing knowledge is hot! Before we get carried away, why not stop to link knowledge and strategy?
Content: Article | Authors: Brook Manville, Nathaniel Foote | Source: Fast Company | Subjects: Knowledge Management, Strategy
David Hume (Scottish philosopher)
Truth springs from arguments amongst friends.
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Communication, Knowledge Management
