Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works.
Editor’s Note: see related article at
Etienne Wenger, Richard McDermott, William M. Snyder
Source: Harvard Business School (HBS) Working Knowledge
Subjects: Knowledge Management, Organizational Behavior
Excerpted from Cultivating Communities of Practice: A Guide to Managing Knowledge, Harvard Business School Press, 2002.