Madhaven Ramanujam, Georg Tacke

We have not found a single market where customer needs are homogenous. Yet, time and time again, companies design products for the average customer.

Jeff Bezos

Sometimes (often, actually) in business, you do know where you’re going, and when you do, you can be efficient. Put in place a plan and execute. In contrast, wandering in business is not efficient … but it’s also not random. It’s guided – by hunch, gut, intuition, curiosity, and powered by a deep conviction that the prize for customers is big enough that it’s worth … [ Read more ]

3 Management Myths That Derail Startups

In their work with more than 10,000 startup leaders across 70 countries, the authors identify three common management myths among startup leaders looking to grow their companies: the myth of scaling without hierarchy, the myth of structural harmony, and the myth of sustained heroics.

Annie Duke

Goals are great — as long as you have thought in advance about what would make it so that you wouldn’t pursue that goal anymore.

Annie Duke

When we look at success stories that were a long time in the making, there’s a temptation to say sticking to it is just good — full stop. But the problem is that the grit that allows us to power through will also get us to stick to things that aren’t worthwhile. Success comes from sticking to the stuff that’s working and quitting the rest. … [ Read more ]

Three Things All New Managers Should Be Doing

New managers typically receive no training for their new role. Wharton’s Peter Cappelli discusses three common struggles and how to avoid them.

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

Many companies are quick to reduce headcount when economic headwinds appear, but they risk weakening their businesses. A case study explores the hidden costs of layoffs.

Massella Dukuly

Lack of delegation and an inability to understand where you truly add the most value can derail meaningful growth opportunities for your team, cause unnecessary burnout and stress, and ultimately impact how well your company scales.

Shivani Berry

I have to constantly remind myself: When I don’t delegate, I take away an opportunity for my team to grow.

Colleen McCreary

I’m constantly thinking about who is ready to replace me and where the gaps are. It’s not because I’m planning to leave, but it forces me to think deeply about the strengths I’m trying to develop, how to coach better business relationships, or who needs new exposure and opportunities.

Jenna Klebanoff

Without the business context on why you’re doing the tasks you’re doing, you’re just not going to be as motivated or excited. I want to ensure that my team knows and believes that every single thing they are doing is driving value for the business. So I do my best to invite them to the meetings when possible, and when it’s not possible, give the … [ Read more ]

4 Reasons Why Managers Fail

Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports. Ultimately, one in five managers said they would prefer not being people managers given a choice. Further analysis … [ Read more ]

Marshall Goldsmith: Powering Up Positivity

Looking for a quick way to give your team a productivity boost? Start by eliminating negativity.

Gerry Hansell, Jeff Kotzen, Eric Olsen, Alexander Roos, Eric Wick, Ed Newman, Hady Farag

The theory that value creation comes solely from the act of making positive net present-value investments is of limited use in most modern public companies. Fundamentally, investors price a company’s shares on the basis of their views of the underlying business and the attractiveness of the available reinvestment opportunities. Because such expectations are priced into the stock today, the real value creation task confronting leaders … [ Read more ]

Flawed Feedback: The Problem with Peer Reviews

People leverage 360-degree feedback systems and peer evaluations for personal gain.

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

We tend to avoid failure at all costs. But our smarter missteps are worthwhile because they can force us to take a different path that points us toward personal and professional success.

Sam Corcos

Content scales, your time does not. Try to do more things in the form of content.

Tim Ferriss

Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else’s time instead of your own, which now wastes your hard-earned cash.

W. Brian Arthur

Adaptation doesn’t really exist as a quality on its own. Adaptation lies in having at the ready a repertoire of available responses… Adaptation means having a tool kit of backup preparedness: people, plans, responses, ideas, possibilities, attitudes, and equipment that allow you to construct solutions quickly.

[…]

Adaptation requires a mindset that deals with uncertainty. That’s not a mindset so much of seeking ever-increasing profits and … [ Read more ]