Global Communications Since 1844: Geopolitics and Technology

Need an antidote to the gloom and doom surrounding the high-tech market? Read Peter J. Hugill’s Global Communications Since 1844 and share its long-term perspective with your team. Contrary to the popular view that wireless is a late 20th century phenomenon, Hugill points out that wireless is 100 years young this year (happy birthday), and that global digital communications have been around for 150 years. … [ Read more ]

Espionage: A Real Threat

Corporate espionage does more to damage business than any other security intrusion. Yet U.S. businesses have done little to protect themselves. The responsibility for safeguarding data and trade secrets rests with management. A smart CIO, armed with the latest technologies, can be the best line of defense.

Racial Bias in Hiring

Are Emily and Brendan More Employable than Lakisha and Jamal?

Though racial inequality in the U.S. labor market is understood as a persistent problem even today, it has been difficult to measure how such discrimination works. Do employers actively discriminate against African-American job applicants? Can such discrimination be proven? What is the effect of improved credentials for African-Americans? A new study offers the answers.

Coordinating Disaster Logistics after El Salvador’s Earthquakes using SUMA’s Humanitarian Supply Management System

The logistics of disaster relief projects using supply management technology and the complex relationships between numerous parties during a series of natural disasters in El Salvador are mined for key lessons and their pertinence to future international rescue projects. The case analyses the management of this series of disasters and lays out key learning points for such future projects with especial relevance for international multi-partner … [ Read more ]

Why Ideas Matter

What is the current state of business thinking? Have we generally benefited from the flood of ideas developed over the past dozen or so years, or is contemporary management theory simply so much hype and hot air? That’s the question Outlook’s editors asked us to address. It’s a provocative question, especially for people like us who’ve made their living in the idea business during that … [ Read more ]

Beating the B2B Odds

Internet auctions create losers as well as winners. Game theory shows companies how to improve their chances.

The Age of Unreason

Handy, a British specialist in organizational management, predicts that the 21st century will be the Age of Unreason. In an era when changes in business and society will be “discontinuous” or patternless, he suggests that our thinking must become discontinuous or “unreasonable” in order to use such changes to our advantage. While his thesis is generally in line with strategists like Tom Peters ( In … [ Read more ]

Mohanbir Sawhney

Customers think about products and markets very differently from the way products and markets are bundled and sold in the physical marketplace. Customers think in terms of activities, while firms think in terms of products. Activities that are logically related in cognitive space may be spread across very diverse providers in the marketplace.

The Future of Success: Working and Living in the New Economy

If you think it’s getting harder to both make a living and make a life, economist and former secretary of labor Robert Reich agrees with you. Americans may be earning more than ever before, but we’re paying a steep price: we’re working longer, seeing our families less, and our communities are fragmenting.

With the clarity and insight that are his hallmarks, Reich delineates what success has … [ Read more ]

Death to Panels

The crimes? Hubris, self-promotion, topic hijacking and being boring.

Out with the Old, Somehow

Think buying new computers is complicated? Try getting rid of the old ones.

Jeffrey Sonnenfeld, CEO of Chief Executive Leaders

There is a ready bounty of CEO material currently available, but there is an unholy alliance between risk-averse boards and executive recruiters promoting marquee candidates that gives the appearance of a shortage. That very small group can’t possibly perform at the messianic level expected of them, and the list gets shorter and shorter over time as the unrealistic expectations become apparent.

Taken together, the quadrants create a map of a complete life

This article examines the work of Ken Wilber, specifically his four quadrants – composed of “individual interior” (upper left), “individual exterior” (upper right), “collective interior” (lower left), and “collective exterior” (lower right).

Voice of America Pronunciation Guide

Here is a handy little tip sheet for the global executive-a pronunciation guide of the names of many world figures (MILOSEVIC, SLOBODAN, pronounced slow-BO-dahn mee-LOW-sheh-vih-ch ); organizations (AL QAIDA, pronounced al K-EYE-(eh)-duh); and other words of interest (AL-TUWAITHA, an Iraq nuclear facility, pronounced al-too-WAY-thah). Each entry comes with an audio file so that you can hear the correct pronunciation. We especially like the “Notes” under … [ Read more ]