Is Your Boss a Psychopath?

Odds are you’ve run across one of these characters in your career. They’re glib, charming, manipulative, deceitful, ruthless — and very, very destructive. And there may be lots of them in America’s corner offices.

Executive Issues 2005: High Performance and the Need for Balance

In Executive Issues 2005: High Performance and the Need for Balance, we look at the concerns of business leaders in light of their aspirations to achieve high performance and the journey that requires. In this annual survey, more than 400 leaders of the largest companies and public sector entities around the world tell us what business issues make their Top 10 list. With three years … [ Read more ]

Sumantra Ghoshal

A very different management philosophy is arising and will become dominant — the purpose, process, people philosophy. We are moving beyond strategy to purpose, beyond structure to process, and beyond systems to people. This will shift the basic doctrine of shareholder capitalism, and moderate it, so that if people are adding the most value, then people will increasingly have to be seen as investors, not … [ Read more ]

R. Buckminster Fuller

Of course, our failures are a consequence of many factors, but possibly one of the most important is the fact that society operates on the theory that specialization is the key to success, not realizing that specialization precludes comprehensive thinking. This means that the potentially-integratable-techno-economic advantages accruing to society from the myriad specializations are not comprehended integratively and therefore are not realized, or they … [ Read more ]

Lee Walker

Schedule is how we make our intentions manifest in the world.

The Invisible World of Association

We have business and we have government. For too many intents and purposes, we have nothing in between. This distinction has framed the great social debate for more than a century: capitalism versus socialism, markets versus controls, individualism versus collectivism, privatization versus nationalization, “free enterprise” versus “democracy of the proletariat.” The debate features no cooperatives, no NGOs, no not-for-profits, no volunteer organizations, not because they … [ Read more ]

Why Business People Speak Like Idiots: A Bullfighter’s Guide

Dull, verbose, evasive language that disguises empty-headed clichés with jargon-drenched hype is pilloried in this diverting indictment of everyday business-speak. The authors are consultants, and their familiarity with the subject, enhanced through their side job peddling “Bullfighter” anti-jargon software, gives their irreverent critique a funny, knowing edge. Besides ridiculing some ripe samples of corporate pseudo-communication, they offer advice on the art of “persuasion” in every … [ Read more ]

Michael Josephson

I think the idea is that one has, among other responsibilities, the responsibility to try to increase shareholder value. But when you say “maximize,” you’re now saying it’s my priority at the cost of all others. And that’s what I will not acknowledge — any more than I would go the other way and say my purpose is to maximize the happiness of my employees. … [ Read more ]

The Morality Play

More than ever before, Americans are talking about values. For marketers, it’s tempting to do the same. But will a values-driven campaign drive business — or drive it away?

Free Culture: How Big Media Uses Technology and the Law to Lock Down Culture and Control Creativity

From Stanford law professor Lessig (Code; The Future of Ideas) comes this expertly argued, alarming and surprisingly entertaining look at the current copyright wars. Copyright law in the digital age has become a hot topic, thanks to millions of music downloaders and the controversial, high-profile legal efforts of the music industry to stop them. Here Lessig argues that copyright as designed by the Framers has … [ Read more ]

The Ladies’ Paradise

The Ladies Paradise (Au Bonheur des Dames) recounts the rise of the modern department store in late nineteenth-century Paris. The store is a symbol of capitalism, of the modern city, and of the bourgeois family: it is emblematic of changes in consumer culture and the changes in sexual attitudes and class relations taking place at the end of the century. This new translation of the … [ Read more ]

The Court of Public Opinion

The media plays a crucial role in shaping the public image of corporate managers, and in doing so can pressure them to behave according to social norms.

The secret codes of the ‘silent language’

Beyond words, much of our communication takes place in ways we are scarcely aware of. It all happens in the limbic system of the brain that predates human speech. Understanding these non-verbal clues can be crucial to international dealings.

Practical Intelligence: Nature and Origins of Competence in the Everyday World

The purpose of this book is to present a broader view of intelligence than simply that which is defined by performance in intelligence tests, and to document the importance of intelligence not only in schools but in everyday life, including both job-related and domestic settings. Practical Intelligence brings together 15 chapters by distinguished experts in the field. It includes four main parts, plus introductory and … [ Read more ]