Charged Up: Managing the Energy that Drives Innovation

Leaders readily acknowledge that innovation is essential for their companies’ success. And they recognize that energized employees are more likely to produce valuable innovations than those who have become passive or reactionary. However, they also struggle with the best way to drive enthusiasm and passion deep into a workforce. One often-overlooked opportunity for improvement lies in the daily conversations and meetings that either energize or … [ Read more ]

Culture.com: Building Corporate Culture in the Connected Workplace

Key strategies that every organization must embrace in their infrastructure to gain a competitive advantage on the Internet. While the business world is spending vast resources on designing, marketing, selling, and delivering goods and services in the networked world, very few companies are addressing the internal infrastructure changes.

This book tackles the question of how to create a corporate culture that matches the new .com business … [ Read more ]

Taking a Closer Look: Reviewing the Organization

The organization chart can no longer help us understand what an organization does. What’s needed in these dynamic times is a much richer diagram that gives us a more revealing picture of a more dynamic organization. That organization can be a hub, a web or a chain. It is critical that we understand each of these forms and how they work in a particular organization. … [ Read more ]

Arun N. Maira and Robert M. Curtice

…hierarchical organizational structures, with companies divided into functional areas, isolate both functions and people and diminish the vital exchange of ideas.

Why Dream Teams Fail

It may be tempting to recruit all-stars and let ’em rip. Don’t do it. Dream teams often become nightmares of dysfunction.

Knowledge Networks: Mapping and Measuring Knowledge Creation, Re-use and Flow

The effective utilization of knowledge and learning requires both culture and technology. Explicit information and data can be easily codified, written down, and stored in a data base. For this type of business information we have the necessary skills and more than adequate tools. Yet, simple data is frequently not where competitive advantage is found. An organization’s real edge in the marketplace is often found … [ Read more ]

The Power of Alignment: How the Right Tools Enhance Organizational Focus

To be successful, corporate leaders must keep customer requirements, process improvement activities, and employees aligned with organizational goals, and monitor this alignment on a regular basis. Measurement software can make the challenge manageable.

Say What?

Understanding your personal communication style — and tailoring your messages to ensure that co-workers get the true meaning — can help you avoid serious management problems.

Tools for inventing organizations: Toward a handbook of organizational processes

The gap between the need to innovate and the tools for doing so leaves us with a problem: How can we move beyond the practices of today to invent the best practices of tomorrow? And where will we keep getting new ideas for organizational processes to adapt to a continually changing world? If we are to understand successful organizational practices, we must be able to … [ Read more ]

The MIT Process Handbook Project

The goal of the MIT Process Handbook Project is to develop rich online libraries for sharing and managing many kinds of knowledge about business. For example, these libraries can help find interesting case examples, generate innovative ideas about new business possibilities, and develop new computer programs.

Starting in 1991, we have developed one such library. We call it the Process Handbook–an extensive online knowledge base including … [ Read more ]

The New Corporate Cultures: Revitalizing the Workplace After Downsizing, Mergers, and Reengineering

When Terrence E. Deal and Allan A. Kennedy collaborated on Corporate Cultures in 1982, they were examining a facet of organizational life that over time would evolve from unknown to generally misunderstood to widely accepted. In light of the attention that corporate culture has since received–and the continuous pressures exerted upon it by everything from the broadening dependence on outsourcing to the growing recognition of … [ Read more ]

Corporate Cultures: The Rites and Rituals of Corporate Life

In the early 1980s, Terry Deal and Allan Kennedy launched a new field of inquiry and practice with the publication of their landmark book, Corporate Cultures, in which they argued that distinct types of cultures evolve within companies, with a direct and measurable impact on strategy and performance. Despite the dramatic evolution of the business landscape over the last twenty years, the basic principles of … [ Read more ]

Unknown

When wealth is lost, nothing is lost. When health is lost, something is lost. When character is lost, everything is lost.

Theodore Levitt

In the higher-status service occupations, such as in the church and the army, one customarily behaves ritualistically, not rationally. In the lower-status service occupations, one simply obeys. In neither is independent thinking presumed to be a requisite of holding a job. The most that can therefore be expected from service improvements is that, like Avis, a person will try harder. He will just exert more … [ Read more ]

Theodore Levitt

Those who extol the liberating virtues of corporate creativity over the somnambulistic vices of corporate conformity may actually be giving advice that in the end will reduce the creative animation of business. This is because they tend to confuse the getting of ideas with their implementation-that is, confuse creativity in the abstract with practical innovation; not understand the operating executive’s day-to-day problems; and underestimate the … [ Read more ]

Theodore Levitt

Advocacy of a “permissive environment” for creativity in an organization is often a veiled attack on the idea of the organization itself. This quickly becomes clear when one recognizes this inescapable fact: One of the collateral purposes of an organization is to be inhospitable to a great and constant flow of ideas and creativity.

Theodore Levitt

the purpose of organization is to achieve the kind and degree of order and conformity necessary to do a particular job. The organization exists to restrict and channel the range of individual actions and behavior into a predictable and knowable routine. Without organization there would be chaos and decay. Organization exists in order to create that amount and kind of inflexibility that are necessary to … [ Read more ]

The Neuroscience of Leadership

Breakthroughs in brain research explain how to make organizational transformation succeed.

Editor’s Note: very interesting concepts…a highly recommended read.

Robert Nardelli

There’s only a fine line between entrepreneurship and insubordination.