Antony Jay

The only helpful way to examine organisations and their management is as something neither moral nor immoral, but simply a phenomenon; not to look for proof that industry is honourable or dishonourable, but only for patterns of success and failure… and for the forces which produce them.

Developing Diversity: Lessons from Top Teams

Who is better equipped to set the corporate agenda: a small and homogeneous top management team of like-minded individuals, or a larger, more heterogeneous team of individuals from a wider variety of backgrounds and perspectives?

There are many opinions on this issue, but very little hard data exists to recommend one approach or the other. As a result, in collaboration with the Center for Effective Organizations … [ Read more ]

Vanessa Dimauro

The shortest distance between two people is solving a common puzzle.

A Question of Ethics

Decades after Milton Friedman framed the debate over the social responsibility of business with an article in the New York Times Magazine, the discussion continues. Should businesses concentrate on achieving socially desirable outcomes? Can business be guided by the rule of law when governments are sometimes corrupt? How does operating globally affect a company’s behavior? These and other issues were the focus of one … [ Read more ]

Aristotle

The orator persuades by moral character when his speech is delivered in such a manner as to render him worthy of confidence; for we trust such persons to a greater degree, and more readily. This is generally true for all types of arguments, and absolutely true when there is uncertainty and room for doubt.

Ron James

There are some companies that say, Let’s do whatever it takes to meet the requirements of the law. There’s nothing wrong with that, but you have to recognize that the law, by definition, typically is made up of rules that have been made to address previous situations. It’s tough for it to anticipate future violations that might occur. Companies that invest in building an ethical … [ Read more ]

Dick Grote

There are two questions that I believe every single person in any organization wants answered: first, what do you expect of me, and second, how am I doing at meeting your expectations?

Brian Tracy

The glue that holds all relationships together — including the relationship between the leader and the led is trust, and trust is based on integrity.

Deciding How to Decide

Good decisions arise from constructive conflict. Here’s how to use debate to build a sound decision-making structure. Excerpted from Why Great Leaders Don’t Take Yes for an Answer.

Jane Greenlaw

Law is spelled out by consensus in society: It is a minimum standard of conduct. But ethics is not a result of consensus, not something discerned by taking a poll. Ethics is the ideal; law is the minimum.

General Omar Nelson Bradley

We are given one life and the decision is ours whether to wait for circumstances to make up our mind or whether to act, and in acting, to live.

Team Building without Time Wasting

An approach to team building has been shown to help leaders build teamwork without wasting time. While the approach described is simple it is not easy. It will require that team members have the courage to regularly ask for feedback and the discipline to develop a behavioral change strategy, to follow-up, and to “stick with it.”

Jack Welch

The core or the center has three real jobs: people development, the resource allocation of people and dollars, and the transfer of intellectual capital between businesses.

Mental Preparation, Patterns, and Warning Signs

An excerpt from the book Will Your Next Mistake Be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization. Discusses behaviors or actions that serve as red flags for possible corporate mistakes.

Editor’s Note: this is one of a four-part series – I thought it was the only one really worth reading…

G.K. Chesterton

Merely having an open mind is nothing. The object of opening the mind, as of opening the mouth, is to shut it again on something solid.

Alfred P. Sloan Jr.

The final act of business judgment is of course intuitive. … But the big work behind business judgement is in finding and acknowledging the facts and circumstances concerning technology, the market, and the like in their continuously changing forms.

Six Types of Marketing Organizations: Where Do You Fit In?

Marketing organizations that don’t meet their companies’ needs are distressingly common these days. A new joint study by Booz Allen Hamilton and the ANA identifies six types of marketing organizations — each with its own strengths and challenges — and provides a free, five-minute test to help you identify where your company stands and what can be done to up the performance ante.

Do Women Shy Away from Competition, Even When They Can Win?

At a recent Wharton presentation, a New Yorker cartoon flashed on the screen showing a group of women in what looked suspiciously like a faculty club dining room. The caption read: “I hear we’re all getting Valentines from Lawrence Summers.” The reference, of course, was to the Harvard University president’s famous remark that the lack of women in science and engineering might be caused in … [ Read more ]