The Secrets of the ‘High-Potential’ Personality

Ian MacRae and Adrian Furnham have identified six traits that are consistently linked to workplace success, which they have now combined into the High Potential Trait Inventory (HPTI).

Ryan Patrick Hanley

We should fear … “men of system,” as [Adam Smith] calls them, who insist they have all the answers and are ready to run roughshod over the self-interests of the other individuals in a company — or in society.

People Don’t Actually Know Themselves Very Well

Chances are, your coworkers are better at rating some parts of your personality than you are.

Sandrine Devillard, Vivian Hunt, and Lareina Yee

Drawing on research in behavioral psychology and what McKinsey calls the “organizational health” of a company, we showed that women tend to encourage a more participatory decision-making process, such as improving the “working environment” component of organizational health. Men, meanwhile, tend to take corrective action more frequently when objectives are not achieved to bolster the “coordination and control” component of organizational health. Not all women … [ Read more ]

Scott Belsky

Bureaucracy was born out of the human desire for complete assurance before taking action.

The Power of a Free Popsicle

A new book shows the value of memorable defining moments on customer and employee experiences.

Khalid Halim

The double-edged truth of the fast-scaling startup: If the company grows as it should, it will outgrow many of its people.

Khalid Halim

The law of startup physics: humans grow linearly, companies grow exponentially.

Khalid Halim

I started noticing patterns in startups — which I’ve validated with executives and VCs over the years — that how companies scale and break matches military groupings. So, the most efficient group in the military is a group of three, then a group of eight, and then three groups of eight, so 24. Look across companies and you’ll see that around 24 people, someone speaks … [ Read more ]

How to Make Corporate Hierarchy More Likable

People clearly prefer flatter organizations, with less power distance between the tip and the base of the pyramid.

There Are Only 3 Types Of Companies In The World. Which One Are You?

What kind of company do you run, and why does it matter? The key to answering this questions is positioning, which is an articulation of your overall business strategy as it relates to the customer in a way that reflects your company culture. I advocate for DNA-based positioning, which defines a company as a customer-centric Mother, a product-focused Mechanic, or a concept-oriented Missionary. That’s it: … [ Read more ]

Scott Keller, Mary Meaney

[Books often] say that you have a limited period to achieve full productivity as a leader and that if you don’t make it in time, you are doomed. The evidence doesn’t support these claims: 92 percent of external and 72 percent of internal hires take far more than 90 days to reach full productivity.14 Sixty-two percent of external and 25 percent of internal hires admit … [ Read more ]

Scott Keller, Mary Meaney

Every leader should mount a transition in two equally important stages: first take stock and then take action by asking questions about five basic dimensions of leadership—the strategy and operation of the business or function, the corporate culture, the team, the leader herself or himself, and other stakeholders that need to be managed. Beware of generic answers because every leader’s starting point is different. For … [ Read more ]

Scott Keller, Mary Meaney

Organizations most often try to help newly appointed leaders by supplying them with mentors or informal “buddy” networks. Yet only 47 percent of external hires and 29 percent of internal ones find these helpful. Standard orientation programs are the second most common approach, but only 19 percent of externally and 11 percent of internally recruited executives consider them effective. Some methods—for instance, tailored executive coaching … [ Read more ]

How Women Manage the Gendered Norms of Leadership

A wealth of research shows that female leaders, much more than their male counterparts, face the need to be warm and nice (what society traditionally expects from women), as well as competent or tough (what society traditionally expects from men and leaders). The problem is that these qualities are often seen as opposites. This creates a “catch-22” and “double bind” for women leaders.

To alleviate this … [ Read more ]

How To Take the ‘Outside View’

It may be easier than you think to debias your decisions and make better forecasts by building the “outside view.”

Is Employee Engagement Just a Reflection of Personality?

A great deal of research has been devoted to identifying the key determinants of engagement. Why is it that some people are more engaged — excited, moved, energized by their jobs — than others? Traditionally, this research has focused on the contextual or external drivers of engagement, such as the characteristics of the job, the culture of the organization, or the quality of its leaders. … [ Read more ]

The 4-Letter Word That Makes My Blood Boil

“JUST” is one of the worst four-letter words I know. Whenever I catch myself using it, I stop and apologize. And when I hear it, I hold up my hand and stop the person speaking. If you use the words “just” or “simply,” you might have forgotten how hard the technical details can be.

How Fearless Organizations Succeed

Amy Edmondson describes three steps leaders can take to create psychological safety, the prerequisite for greater innovation and growth.

Martin Parker

The problem is that business ethics and corporate social responsibility are subjects used as window dressing in the marketing of the business school, and as a fig leaf to cover the conscience of B-school deans – as if talking about ethics and responsibility were the same as doing something about it. They almost never systematically address the simple idea that since current social and economic … [ Read more ]