135 Posts Found

Viewed unemotionally, the offshore outsourcing of IT and call-center work to India is merely the most recent step in a 100-year-old trend in which large corporations farm out pieces of their value chains, through which raw material becomes finished products to be marketed, sold, and delivered.

Content: Quotation | Source: Optimize Magazine | Subject: Outsourcing / BPO

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Theories about offshoring do not always reflect the way real-life management decisions are made.

Content: Article | Author: Michael Mol | Source: European Business Forum (EBF) | Subject: Outsourcing / BPO

Prepare to manage the risks and pitfalls of offshore outsourcing.

Editor’s Note: I found the sidebar about protecting intellectual property especially interesting…

Content: Article | Author: Sheeroy Desai | Source: Optimize Magazine | Subjects: IT / Technology / E-Business, Outsourcing / BPO

At least in the United States, most policymakers understand that in the long run, economic growth requires productivity growth: For per-capita living standards to increase, so must per-capita output. What is less well understood is that productivity growth requires the creation and satisfaction of new wants, not just the more efficient provision of existing wants.

Currently, discussions of productivity tend to focus on increases in efficiency … [ Read more ]

Content: Quotation | Source: Across the Board (ATB) | Subjects: Economics, Outsourcing / BPO

Companies beginning an outsourcing initiative often have more questions than answers. This article presents the results of a study by Accenture and the Economist Intelligence Unit, synthesizing the outsourcing best practices and ideas of hundreds of global executives from companies who have “been there, done that.” In addition to the overall results, you can see specific survey results by industry, including automotive, consumer goods and … [ Read more ]

Content: Article | Sources: Accenture, The Economist | Subjects: Best Practices, Outsourcing / BPO

Offshoring is a complex issue that is part of a much larger strategic picture. Companies need to develop a framework for deciding where and how business activities should be located

Content: Article | Authors: Anne Evison, Julian Birkinshaw, Roy Barden, Siri Terjese | Source: European Business Forum (EBF) | Subjects: Outsourcing / BPO, Strategy

As business-process outsourcing takes hold, the provider landscape is shifting and so is the way outsourcing decisions are made. CIOs must consider: What’s the key value proposition and what differentiates my business from that of competitors?

Content: Article | Author: Michael Treacy | Source: Optimize Magazine | Subjects: IT / Technology / E-Business, Outsourcing / BPO

Going offshore has become less a strategic advantage and more a competitive necessity. Pioneering firms are adopting more aggressive plans and the followers are struggling to keep up. Approaches that were leading edge just two years ago are little more than an entry ticket today. By all projections, offshoring should continue to see unprecedented growth and will dominate business strategies in the coming months and … [ Read more ]

Content: Article | Source: Kearney | Subjects: IT / Technology / E-Business, Outsourcing / BPO

Trumpeted across the headlines we have all heard about how American business has been cutting costs and seeking other benefits by moving some of its business processes to locations in other countries. But as some companies like Ford and Dell have discovered, there are risks and costs to sending part of your business to an outsourced provider. Before taking action, managers can learn from the … [ Read more ]

Content: Article | Authors: A. Rao, K McKone-Sweet, W. Costello | Source: Babson Insight | Subject: Outsourcing / BPO

How to avoid some common offshoring blunders — and what to do when you can’t.

Content: Article | Author: Roy Harris | Source: CFO Publishing | Subjects: International, Outsourcing / BPO

Corporate self-examination helps management select the right outsourcing partner and anticipate both the benefits and drawbacks of transformational outsourcing.

Content: Article | Author: Jane Linder | Source: Optimize Magazine | Subject: Outsourcing / BPO

The only thing that will make the furor over offshoring worse is hiding from it.

Content: Article | Author: Kris Frieswick | Source: CFO Publishing | Subject: Outsourcing / BPO

Some best practices and a cautionary case study.

Content: Article | Author: Larry Ponemon | Source: Darwin Magazine | Subjects: IT / Technology / E-Business, Outsourcing / BPO

Results of CFO Magazine’s survey of 275 finance executives at a broad range of companies.

Content: Article | Authors: Don Durfee, Kate O’Sullivan | Source: CFO Publishing | Subject: Outsourcing / BPO

India’s upstart IT-services firms face their own challenges from their giant rivals in the West.

Content: Article | Author: Justin Wood | Source: CFO Publishing | Subjects: International – Asia, Outsourcing / BPO

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Why do so many executives feel their stomachs knot at the thought of turning over a vital business function to an outsider? Because they fear losing control. But a solid, collaborative business process outsourcing relationship can actually give you more control-and boost performance in the bargain.

Content: Article | Author: Jane C. Linder | Source: Outlook Journal (Accenture) | Subjects: Best Practices, Outsourcing / BPO

Offshore outsourcing of IT services can save companies 30 percent or more on labor costs, but that’s not the whole story.

Content: Article | Author: Eric Krell | Source: Business Finance Magazine | Subjects: IT / Technology / E-Business, Outsourcing / BPO

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