Offshoring/Outsourcing: Fragile – Handle With Care [Archive.org URL]

Trumpeted across the headlines we have all heard about how American business has been cutting costs and seeking other benefits by moving some of its business processes to locations in other countries. But as some companies like Ford and Dell have discovered, there are risks and costs to sending part of your business to an outsourced provider. Before taking action, managers can learn from the success and failures of others by first looking at each component of their value chain to help them identify and evaluate the costs and risks of outsourcing.

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