Scott Crabtree

When you say thank you, you increase your own happiness. I know of one executive who puts 10 pennies in his left pocket every morning. Every time he thanks someone or expresses gratitude, he moves a penny to his right pocket. He won’t go home until his left pocket is empty. Whatever you need to do to remind yourself to say positive things at work, … [ Read more ]

Scott Crabtree

A lot of people believe that multitasking makes them even more efficient at what they’re doing. Science shows otherwise, in dramatic fashion. Most importantly, multitasking makes attaining flow impossible. That’s the happiest, most productive state of mind, and you can get into it simply by focusing completely for 20 minutes or more on a challenging but possible task.

Scott Crabtree

Great goals go beyond SMART (specific, measurable, attainable, relevant to your interests, and time-bound). They have specific milestones that help provide a sense of progress, which is crucial to happiness at work. If you start off with well-defined goals that will allow you to realize success and that have multiple steps toward an endpoint, you are much more likely to enjoy working toward them.

How to Collaborate with and Influence People Using the SCARF Model

In today’s interconnected world the ability to collaborate with other people is an increasingly important part of workplace communication. In order to understand how to better manage bigger groups and improve co-operation, it’s important to comprehend what drives social behavior. In this guide, we’ll examine one model explaining this behavior, called the SCARF model. Will explain the basics behind the theory, the way it explains … [ Read more ]

How to Decide Which Tasks to Delegate

At a certain point, everything that can be delegated should be; with rare exception. Conduct an audit using the six T’s to determine what tasks make the most sense to offload.

Support Your Managers with These re:Work Tools

There’s no question that managers matter to your organization: research shows that managers can significantly impact business outcomes and the employee experience. Develop and support your managers with these tools from Google’s re:Work blog, including:

  • Manager feedback survey [Google Forms survey]
  • New manager training course materials [slides, facilitator guide, and student workbook]
  • Career conversation worksheet [document]
  • “One Simple Thing” worksheet [document]
  • 1:1 meeting agenda template

[ Read more ]

How Our Company Learned to Make Better Predictions About Everything

our approach to prediction seems stuck in the past. Most business forecasts fail to include measurable outcomes and are not recorded, so it is hard to know if we are even getting better at them.

Research from organizational psychologist Philip Tetlock, the co-author of Superforecasting, suggests an alternative. Studying forecasting tournaments where anonymous experts predicted future events, Tetlock found that some forecasters could … [ Read more ]

One Communication Tool You Should Add to Your Toolkit

Want to provide better feedback, introduce people, or master small talk? Try this technique.

Tool: Use Unbiasing Checklists

Research suggests that checklists can help reduce the influence of unconscious bias in decision making. Google has tested checklists like these to highlight and remind people of common unconscious biases and provide employees with targeted unbiasing strategies.

Four Tips to Persuade Others Your Idea Is a Winner

“People just aren’t naturally oriented towards innovation or change,” says Loran Nordgren. “If you were dealing with totally rational agents, you could sell your innovation on the grounds of its functionality—in other words, why it’s a good idea. But you are almost never dealing with totally rational agents.”

Thankfully, if you are convinced that a certain new product, fresh strategy, or overseas expansion is exactly what … [ Read more ]

How to Send Better Email – Without Second-Guessing a Single Word

At Buffer, we strive for 100 percent awesomeness in the emails we send to customers, and that pursuit of excellence carries over to the emails we send to teammates, colleagues, friends, and family. We want to send better email, the kind that delivers the intended message plus the desired emotion.

So I’m happy to share some of my sources of email inspiration. These are the templates … [ Read more ]

Hiten Shah

All good advice tips people toward action, not options. You may think all you need is advice. Practice is what you need.

How to Curate Content: The Secret Sauce to Getting Noticed, Becoming an Influencer, and Having Fun Online

If you’re looking for a competitive edge, a way to establish your authority, a way to get more followers, one of the best, proven paths to online success is content curation. It’s both as simple and as difficult as finding great content and sharing it with your audience. The difficult part is that there is a lot that goes into a world class content curation … [ Read more ]

A Checklist for More Persuasive Presentations

We all know the basics of good presentation skills: don’t read from a script; don’t overwhelm your audience with verbose slides; and the like. But for a particular kind of high-stakes presentation — one in which you’re trying to get buy-in from key decision-makers — those basics aren’t enough.

To persuade the people who have the power to approve your idea or let it die, you … [ Read more ]

Top Excel Tips For Data Analysts

Data and business go hand in hand. And whether you’re analyzing a client’s data or using your company’s data to make executive decisions, your tools have to be able to handle the tasks you perform with that information.

If you’re a data analyst, most of the time you go through these stages of data analysis:
– Data Cleaning: Transform and rearrange the data in a way suitable … [ Read more ]

Carl Spetzler, Hannah Winter, Jennifer Meyer

Conventional thinking […] confuses a good decision with a good outcome. Most will say, “We cannot know how good a decision is until we’ve seen the results.” That makes no sense in a world of uncertainty and unforeseeable events that decision makers cannot control. A good decision, for example, might be undermined by poor implementation. Or events on the far side of the world may … [ Read more ]

speaking.io

Public speaking is a huge fear for many people. Speaking.io teaches you the basics for free, with simple do’s and don’ts to ease your mind and craft an engaging speech. Developer and startup advisor Zach Holman designed the site as a crash course in the art of public speaking. There are five basic sections:

  1. How to plan your task
  2. Design and build your slides
  3. Prep or the big

[ Read more ]

Matt Abrahams

Your job as a presenter is to engage your audience, to pull them forward in their seats. Unfortunately, audiences can be easily distracted, and they habituate quickly. To counter these natural tendencies, you must diversify your material to keep people’s attention, with variation in your voice, variation in your evidence, and variation in your visuals.

Designing Persuasive Charts

Even small decisions can have a big impact.

Beyond 10,000 Hours of Practice: What Experts Do Differently

Whatever your chosen field or avocation may be, if you take it seriously, you probably wish you could become an expert – the sort of person who earns real success, better opportunities or even just more personal satisfaction from what you do. And if you’re not an expert, you may look at those who are and think, maybe they just came to the task with … [ Read more ]