Customer Focus Calculator – We We Monitor

As proud as you may be of your company and your product or service, most customers only care about how well you can help them meet their wants and needs. If you want more of them to buy, your focus has to be on your customer. How do you communicate that to them? With the words you use on your site. Are you talking mostly … [ Read more ]

The Visual Display of Quantitative Information

What Strunk and White’s Elements of Style is to clarity of exposition, Professor Tufte’s Visual Display is to the presentation of complex data – but with niftily illustrative charts, graphs, and pictures. [s+b annotation]

Martindale Management & Business Calculators

If you are a calculation junkie, you will go wild at this site, which at the time of writing housed more than 19,730 calculators for tabulating every kind of data under the sun. The “Management & Business” section contains and/or points to hundreds of calculators that have been lovingly gathered by this reference site’s sole proprietor, Mr. Jim Martindale. A few of our favorites include … [ Read more ]

The HBS Toolkit: Lifetime Customer Value Calculator

The Harvard Business School offers up this downloadable interactive workbook, which is designed to help estimate the cost of acquiring a customer and the Net Present Value (NPV) of that customer’s business during his or her useful economic life. The simple model is programmed to evaluate a single product offering. The more complex model allows you to incorporate multiple products with distinct customer loyalty and … [ Read more ]

75 Essential Excel Tips

This compilation of 75 practical, time-saving tech tips will help you make quick work of many common and not-so-common Excel tasks. From data entry and cell formatting to currency conversion and workbook sharing, users of all levels can improve their Excel skills with these valuable tech tips. The latest version covers techniques for Excel 97, 2000, 2002, and 2003.

Getting Things Done: The Art of Stress-Free Productivity

With first-chapter allusions to martial arts, “flow,” “mind like water,” and other concepts borrowed from the East (and usually mangled), you’d almost think this self-helper from David Allen should have been called Zen and the Art of Schedule Maintenance.

Not quite. Yes, Getting Things Done offers a complete system for downloading all those free-floating gotta-do’s clogging your brain into a sophisticated framework of files and action … [ Read more ]

onecle Free Sample Contracts

At no cost, Onecle provides a large number of sample contracts and similar legal documents, from consulting agreements to trusts and many other forms of agreements. [Brain Food annotation]

Peter Drucker

The source of wealth is knowledge. If we apply knowledge to tasks we already know how to do, we call it productivity. If we apply knowledge to tasks that are new and different, we call it innovation…the two beacons of productivity and innovation must be the guideposts of industrial management and leadership.

Getting Things Done: The ABCs of Time Management

Edwin C. Bliss’ book was first published in 1976, and was updated in 1993. His ABCs are ‘right on’ and provide ways to better manage our precious time. By using the tools in this book, they will help improve performance and get the right things done.

Damodaran Online

Professor Damodaran of NYU’s Stern School of Business has put together this immensely useful site for finance students and professionals. It contains lots of material, including lecture notes, spreadsheets, datasets, books (descriptions, manuscripts, problem solutions, etc.) and webcasts for the areas of Corporate Finance, Investment, and Valuation.

Corporate Finance Spreadsheets

Kerry Back, Vernon W. and Marion K. Piper Professor of Financial Economics of the Olin School of Business at Washington University in St. Louis provides this collection of useful spreadsheet downloads. Includes:
– Time Value of Money
– Lease or Buy?
– NPV and IRR Rules
– Inflation and the Real Interest Rate
– Brealey & Myer’s IMC Guano Project
[ Read more ]

Spider Simulator

Want to see your website as a search engine spider does? Use this search engine spider simulator to pinpoint trouble spots that could be preventing you from receiving the ranking you want. Simply enter the URL, and you will receive in return an overall grade for your page. Luckily you also receive specific instructions on what to improve, and how… descriptions, keywords, alt tags, metatags, … [ Read more ]

Create a user-defined function in Microsoft Excel

Microsoft Excel allows users to create their own user-defined functions. These functions can be used just like any built-in function already available in Excel. Here’s how you create one.

Escape From Meeting Hell

It’s time for another soul-sapping, oxygen-depriving, time-wasting, mind-numbing company meeting. Or is it? We offer 15 clever solutions to the problems with most meetings.

Google Tools and Tips for Marketers

WDFM did a special focus issue on Google tools and tips for marketers which highlighted the following useful sites:
– TouchGraph GoogleBrowser
[ Read more ]

DNSstuff.com

This site helps you stay on top of email delivery rates by making it easy to see whether the IP addresses you use to send your emails are blacklisted by any of the major ISPs or sp@m reporting services. Almost every IP address (whether yours or that of your email broadcast vendor’s) usually shows up on some blacklist somewhere, but you definitely need to make … [ Read more ]

Lyris ContentChecker

This is probably the most reliable no-cost email content checker available. It is based on rules and content from the Sp@mAssassin set of sp@m indicators. Use it to get an instant summary report on how likely it is that your marketing message or email newsletter will get stopped by the mail servers behind Sp@mAssassin and similar Bayesian-style filters. More details and explanations are sent to … [ Read more ]

MarketingNPV

MarketingNPV aims to provide the knowledge, skills and tools needed to help marketing professionals improve decision-making and ROI measurement. Of special interest at the site are several sophisticated, no-cost analytic tools available for download. For example, the Bass Diffusion Model is a forecasting model that assists in preparing new product forecasts when there is no historical data. The Forward ROI tool offers a way to … [ Read more ]