Churn Stats Sep 17, 2001 / 139 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postJohn KaoNext post →Four Principles to Consider Before You Choose A Lender (.pdf)More Related PostsHidden connections that transcend borders and defy stereotypesW. Chan Kim, Renée Mauborgne, Mi JiTo Get Better Customer Data, Build Feedback Loops into Your ProductsHyper-Personalization for Customer Engagement with Artificial IntelligenceAuthor Talks: Peter Fader and Michael Ross share their playbook for customer centricity