CRM Will Provide A Strategic Focus Jul 17, 2000 / Comment / 460 views / / Favorite 0Short article highlighting growing strategic importance of Customer Relationship Management (CRM) and the results of a Cap Gemini/IDC study on the matter Content: Article Author: Charles Trepper Source: InformationWeek Subject: Customer RelatedLike this content? Why not share it?Post navigation← Previous post200 Sample Cover LettersNext post →Stat-USA/InternetMore Related PostsBharat Kapoor, Scott TsangeosNikhyl SinghalAn End-to-End Perspective on Field Service OptimizationCustomer Loyalty Program Best PracticesJiaona “JZ” ZhangLeave a Reply Cancel replyYour email address will not be published. Required fields are marked *CommentName * Email * Notify me of followup comments via e-mail. You can also subscribe without commenting. Receive a monthly newsletter of new content added (no spam) This site uses Akismet to reduce spam. Learn how your comment data is processed.