PLEASE NOTE
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
In the rush to “reinvent” our organizations, or our communities, or ourselves, we sometimes overlook the time-tested principles that helped early great leaders succeed. We forget that long before “relationship marketing” or “unit of one” became buzzwords, leaders built genuine and felicitous relationships in work life, public life, and family life. The organization of the future will be relationship-centered, mission-focused, values-based, and demographics-driven. Good manners and civility are essential to the success of relationships across the organization, and will move to the front of the effective leader’s portfolio.
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