How GE Builds Global Leaders: A Conversation with Chief Learning Officer Susan Peters

In recent years, GE has faced severe business challenges — the company’s $200 billion market cap is half of what it used to be. Still, an area of enormous strength is the way the company identifies and builds leaders. Much of the credit goes to GE’s corporate learning programs, executed through a learning facility in Crotonville, N.Y. As business becomes more global, how is leadership development at GE changing? How does GE use technology to teach leadership? What impact will the influx of the Facebook generation have on the way leadership is taught? Susan Peters — GE’s chief learning officer and vice president for executive development — discussed these questions and more with Knowledge@Wharton.

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