IT Business Assessment Checklist
WLAN Market
Globalization and Localization Services (GLS) Industry
North American Storage Utility Market
One-fifth of companies say vendors’ technical skills matter
CRM Market
Running an Effective Help Desk
Content: Book | Author: Barbara Czegel | Subjects: Customer Related, Industry Specific | Industry: Information Technology
Rethinking the IT domain: When PDAs, phones go online
These days, many employees use either a PDA or cell phone for both personal and work-related purposes. This article provides advice on how to bring order, control costs, protect company data, and maintain support with multiple computing devices.
Content: Article | Sources: Gartner, TechRepublic | Subject: IT / Technology / E-Business | Industry: Information Technology
Building Brand Loyalty for IT Services: Lessons from Industry Leaders
Prof. Phil Dover reviews a recent study from ITSMA that identifies the most effective activities for branding IT services today. Read why the research indicates that the most effective activities include creating thought and on-line leadership, internal branding, balancing local and global branding and the impact of demonstrating social responsibility.
Content: Article | Authors: Phil Dover, Rob Leavitt | Source: Babson Insight | Subject: Marketing / Sales | Industry: Information Technology
Network support market to hit $14 billion by 2005
Estimating the E-Business Share of IT Spending
Internet services: Who’s smiling now?
Traditional information technology players such as AT&T, IBM, and EDS are moving back into the driver’s seat.
Content: Article | Authors: François Lainée, Gregory Maged, Paul J. Roche | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business | Industry: Information Technology
More than half of IT buyers are influenced by colleagues
Internet Hosting and Content Distribution Market Forecast
Financial Damage from Virus Attacks
Site Budgets Continue to Increase
Information Security Market
U.S. Hosting Market
ITpapers
ITpapers is the Yellow Pages of White Papers, with links to over 20,000 White Papers (over 30,000 by the end of 2001). A free service, ITpapers enables visitors to find links to precisely the White Papers they need, quickly and easily, with summaries and visitor reviews guiding their selection.
Using the powerful ITpapers search engine to find White Papers stands in sharp contrast to the tedious … [ Read more ]
Content: Online Resource | Source: ITpapers | Subjects: Free Stuff / Tools, Reference / Search | Industry: Information Technology
What Went Wrong at Cisco
The poster company for the new economy not only failed to anticipate the economic downturn, its much-heralded forecasting software and outsourcing infrastructure may have even made things worse.
Content: Case Study | Author: Scott Berinato | Source: CIO Magazine | Subjects: Operations, Strategy | Industry: Information Technology | Company: Cisco Systems