Kishore S. Swaminathan [Archive.org URL]

Businesses thrive on stability and repeatability. Stable and repeatable processes justify large-scale capital expenses; they justify large-scale employee training; and they reduce cognitive overhead because processes and decisions do not change and hence their rationale does not have to be explained repeatedly.

By contrast, an analytically based enterprise of the future will have to be designed around volatility rather than repeatability. Volatility—or rapidly changing decisions that are context- and time-sensitive—will be a big challenge for enterprises. Decisions are no longer easily explainable; capital investments cannot be based on mass repeatability but must cater to endemic volatility

Like this content? Why not share it?