166 Posts found for Source: Outlook Journal (Accenture)

Traditional risk management policies and procedures were not designed for, quite literally, minute-by-minute monitoring of social media chatter to identify brand, strategy, compliance, legal and market risks.

Those risks are considerable. Financial institutions have had to shut down social media forums due to unanticipated negative feedback; the stock markets have been buffeted by fraudulent social network postings; businesses have had to change or rescind strategies … [ Read more ]

Content: Article | Authors: Jonathan Narveson, Rafael Gomes, Steve Culp | Source: Outlook Journal (Accenture) | Subject: Risk Management

When communities of people—in this case, the business community at large—encounter new influences, the way they respond to and engage with those influences becomes the community’s shared ethics. Individuals who behave in accordance with these community norms are said to be moral, and those who are exemplary are able to gain the trust of their community.

Over time, as ethical standards within a community shift, the … [ Read more ]

Content: Quotation | Author: Steven Tiell | Source: Outlook Journal (Accenture) | Subjects: Culture, Ethics, Organizational Behavior

When leaders are aware of the conversations that are taking place in their organizations and can identify those that are generating the most energy or emotion, they can allocate their attention (and their interventions) with greater impact.

Content: Quotation | Authors: Robert J. Thomas, Yaarit Silverstone | Source: Outlook Journal (Accenture) | Subjects: Leadership, Management, Organizational Behavior

Can leaders be connected, present and effective 24/7? Yes, and they should be—but only after they become sophisticated users of social media, which creates the need for instant accessibility.

Content: Article | Authors: Robert J. Thomas, Yaarit Silverstone | Source: Outlook Journal (Accenture) | Subject: Leadership

To thrive on disruption, successful incumbents channel their capabilities into broader “market activities.” Their goal: Become indispensable within a diverse network of partners. Even as industries and technologies change, these market activities are sufficiently core to business in general that they will almost certainly remain relevant.

That’s what makes a market activity different from—and more advantageous than—a traditional industry role. An industry role takes a static … [ Read more ]

Content: Article | Authors: Joshua B. Bellin, Paul F. Nunes | Source: Outlook Journal (Accenture) | Subjects: Management, Strategy

By turning sustainability initiatives into drivers of measurable value, some CEOs are outperforming their peers and forging a path for others to follow.

Content: Article | Authors: Peter Lacy, Rob Hayward | Source: Outlook Journal (Accenture) | Subject: Social Responsibility (ESG)

Accenture has identified five principles that will increasingly define what it means to be a responsible business in the digital economy. Companies that understand and take action on these principles will be positioned not only to manage today’s challenges but also to differentiate themselves for growth in the future.

Content: Article | Authors: Jade Siu, Kuangyi Wei, Tim Cooper | Source: Outlook Journal (Accenture) | Subjects: IT / Technology / E-Business, Social Responsibility (ESG)

At the core of all stakeholder relationships involving personal data is an extraordinary degree of trust. To win that trust, companies must go beyond privacy laws and existing data control measures to embrace practices and behaviors based on the highest ethical standards.

Content: Article | Author: Steven Tiell | Source: Outlook Journal (Accenture) | Subjects: Customer Related, IT / Technology / E-Business

As business and IT executives increasingly explore the use of digital capabilities to empower customers and increase overall engagement, four distinct platform types have emerged. Agile companies that adjust their operating models to include one or more of these tools stand to gain by retaining the loyalty of their existing customer base and attracting prospects looking for more tailored, differentiated service experiences.

Content: Article | Source: Outlook Journal (Accenture) | Subjects: Customer Related, IT / Technology / E-Business

Here’s how to find the ideal external contributors and solutions for your R&D pipeline.

Content: Article | Authors: Mehdi Bagherzadeh, Raghav Narsalay, Sabine Brunswicker | Source: Outlook Journal (Accenture) | Subject: Innovation

The emerging technology could completely restructure the value chains for many businesses.

Content: Article | Source: Outlook Journal (Accenture) | Subject: IT / Technology / E-Business

Years ago I read a Fortune magazine article where [Hong Kong tycoon] Li Ka-shing was quoted as advising his sons in the following fashion: When you enter into a partnership with somebody and you expect to make a dollar and your partner expects to make a dollar, too, then when the deal is over, why don’t you just take 80 cents? And if you take … [ Read more ]

Content: Quotation | Source: Outlook Journal (Accenture) | Subjects: Management, Negotiation, Strategy

Big-bang disrupters don’t just replace older products—they change entire industries. Disrupters create products that are better and cheaper than existing ones, carve innovative market paths, and force other companies to learn new rules of strategy and competition.

Editor’s Note: I found this article to have too many sweeping but unsupported statements and some of the arguments were not convincing to me, but perhaps you will disagree… … [ Read more ]

Content: Article | Source: Outlook Journal (Accenture) | Subject: Innovation

For years, the human resources function has shouldered much of the responsibility for managing people, but it has often had to do so with too little real information and too segregated from the business. Talent analytics can change all this—revolutionizing not only the practice of HR but also how insights about workforce performance can be derived and applied to achieve real improvements in business performance. … [ Read more ]

Content: Article | Authors: Catherine Farley, David Gartside, Himanshu Tambe, Jill K. Goldstein, Maureen L. Brosnan, Omesh Saraf, Samir Raza | Source: Outlook Journal (Accenture) | Subject: Human Resources

Most companies are prolific producers of new products. This can be a good strategy for raising share and accessing new markets, but it can backfire if companies cannot determine which items actually make money. A product complexity management framework can help you determine what to make, what to jettison and how to increase product profitability.

Content: Article | Authors: Antal Kamps, Gustaf Sahlén, Johan Sjöström Bayer, Mikael Hilding, Robin Sparrefors | Source: Outlook Journal (Accenture) | Subjects: Marketing / Sales, Operations

Prices tend to be seen as markers for individual transactions. In fact, the total realized price for many products and services takes into account the full set of related transactions that occur before, during and after the sale. It represents a window of opportunity that opens earlier, and stays open longer, than companies often realize.

Content: Article | Authors: John Hanson, Paul F. Nunes | Source: Outlook Journal (Accenture) | Subject: Pricing

With so many markets around the world simultaneously approaching critical mass, how do companies decide where and when to invest their scarce resources? Consumption curves—an old idea imbued with new power—can provide those answers and more, including how to shape markets to their advantage.

Content: Article | Authors: Armen Ovanessoff, Athena Peppes, Mark Purdy, Matthew Robinson | Source: Outlook Journal (Accenture) | Subjects: Economics, International, Strategy

A customer’s path to purchase used to be linear. Now the journey is dynamic, accessible and continuous. Marketing executives need a new model that can help them become and remain relevant to their customers in this uncharted environment.

Content: Article | Authors: Olivier Schunck, Paul F. Nunes, Robert E. Wollan | Source: Outlook Journal (Accenture) | Subjects: Customer Related, Marketing / Sales

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Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: Your company can leverage new strategies and technologies to create operations capable of making good on your customer-centric promise and growing your business.

Content: Article | Authors: Floren Robinson, Justin M. Brown | Source: Outlook Journal (Accenture) | Subject: Customer Related