The False Dichotomy of Merit and Inclusion

In merit-based systems, fairness should be manifested in all aspects of organizational life. But while the ideal of a merit-based society is attractive, research shows that bias in promotions and reward distribution is just as prevalent as bias in hiring, exacerbating and multiplying rather than reducing unfairness in the span of our careers. In the world we live in, true meritocracy, where everyone plays on an … [ Read more ]

Skills-Based Hiring Can Shred the Paper Ceiling

Job holders without degrees perform as well as those with degrees—but they tend to stay in their jobs longer and be more engaged.

0-$5M: When, Who, and How to Make Your First Sales Hire

Expert advice from Dropbox, Figma and Stripe on timing your first sales hire, finding the right candidate profile and creating effective onboarding to successfully transition from founder-led sales to a scalable revenue team.

Many College Graduates Not Equipped for Workplace Success

Employers make a lot of assumptions about the value of a degree. But do they really know how to assess the quality of graduates’ college experiences – or how those experiences influence how prepared these graduates are to be engaged, productive employees?

Supporting Frontline Workers Is a Boon to the Bottom Line

With proper attention and investment, frontline workers constitute a motivated workforce that can unleash an organization’s highest potential.

Amid Rapid-Fire Workplace Change, Pulse Surveys Emerge

Companies should seek ways to track real-time employee experiences and gain insights into issues affecting employees’ work lives and their organizations’ performance. Leaders realize that engaging employees takes more than sending out an annual survey. Instead, it requires a year-long people strategy aimed at clarifying expectations and maximizing performance. To that end, leaders want a way to gather employee feedback throughout the year. Thus, the … [ Read more ]

Rethinking DEI Training? These Changes Can Bring Better Results

Tailored, practical diversity trainings offered at the right decision points can yield meaningful change, says new research by Edward H. Chang and colleagues.

HR for Humans: How behavioral economics can reinvent HR

People may be the heart of our organizations, but HR practices are often based on outdated ideas of human psychology and organizational design. When it comes to hiring decisions, employee motivation, and helping workers make better choices, behavioral insights and evidence-based practices can drive a new generation of HR strategies.

Fair-Chance Hiring Is a Win-Win for Companies and Job Seekers

Fair-chance job seekers are people who have been involved with the criminal justice system, whether convicted of a crime, incarcerated, or arrested but never convicted. These individuals—one in three US adults—are more likely than the overall population to be actively looking for work, but they have little to no access to quality employment opportunities because of their background.

But there’s good news. The data shows that … [ Read more ]

What Drives Managers to Sabotage Talented Employees

Intense competition in the workplace may lead managers to sabotage talented employees to protect their own job security, says research by Hashim Zaman and Karim Lakhani.

Research: When Bonuses Backfire

Why do bonuses sometimes backfire? It’s because each incentive design choice both signals information about your own beliefs and intentions as an employer and shapes the signaling value of employee behavior within the organization. If you don’t think through these signals carefully, you may end up approving a bonus scheme with results that are the opposite of what you intend. This article offers a way … [ Read more ]

Strengths-Based Employee Development: The Business Results

Key findings from Gallup’s major study of companies that have implemented strengths-based management practices.

Four Keys to Boosting Inclusion and Beating Burnout

Organizations can focus their attention on just these four areas to diagnose where they may be falling short in their efforts to meet employees’ needs.

  • Our survey of 11,000 workers in eight countries found that nearly half are dealing with burnout, which heightens attrition and lowers morale, engagement, and productivity.
  • Burnout is highly correlated with low feelings of inclusion.
  • The four sentiments that have the greatest impact on

[ Read more ]

Why so many bad bosses still rise to the top

Narcissism. Overconfidence. Low EQ. Why do we persist in selecting for leadership traits that hamper organizational progress—and leave the right potential leaders in the wrong roles?

Why Great Managers Are So Rare

Companies fail to choose the candidate with the right talent for the job 82% of the time, Gallup finds.

Tough trade-offs drive 80% of the gender pay gap in the US

Diversity, equity, and inclusion (DEI) is grabbing a lot of headlines, but let’s look beyond the latest debates to understand some labor market dynamics that can help employers hire and retain talent to meet business needs. New research from the McKinsey Global Institute compares women’s and men’s work experiences to better understand the tough trade-offs at play in the world of work.

In the spotlight: Performance management that puts people first

Performance management systems help people continuously develop—but most companies fall short of best practices. A set of defined design choices can help guide leaders forward.

What High-Quality Job Candidates Look for in a Company

Some characteristics and behaviors are common to top performers across many different roles. Here are four ways that high-quality candidates may respond differently than the rest to the right interview questions.

Is Your Workplace Biased Against Introverts?

Extroverts are more likely to express their passion outwardly, giving them a leg up when it comes to raises and promotions, according to research by Jon Jachimowicz. Introverts are just as motivated and excited about their work, but show it differently. How can managers challenge their assumptions?