How to Conduct Job Interviews When You’ve Never Done It Before

If you’ve never interviewed someone before and are now tasked with doing so, don’t worry. Like any other skill, you can master “job interviewing” with practice. Here’s some advice that can fast-track your learning: (1) Prior to conducting the interview, identify what skills the candidate must have versus what skills can be taught on the job; (2) Make sure your questions prompt candidates to share specific … [ Read more ]

Josh Bersin: The secrets of crafting enduring organizations

Why the most enduring organizations stop chasing trends and start designing systems that prioritize people over processes.

5 Mistakes Managers Make When Giving Negative Feedback

Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry that sharing critical feedback could damage their relationship with the employee. But performance conversations, especially where you need to give critical feedback, don’t have to be scary. There are a few common mistakes to avoid when giving critical feedback. One of the biggest mistakes is avoiding the conversation or waiting … [ Read more ]

8 Practical Tips for Leaders for a Better Onboarding Process

More than ever, leaders need rich onboarding experiences that help remote workers integrate with the company and become productive team members.

Are you overlooking your greatest source of talent?

Few large companies have cultures of internal mobility that can help meet skill shortages, prepare the next generation of leaders, and fuel a virtuous talent cycle.

How to Write a Job Description That Actually Gets People to Apply

On the spectrum of managerial chores, writing a job description probably falls somewhere between conducting employee performance reviews and filing expense reports — high on tedium, low on immediate gratification. But experts advise shifting your perspective. Instead, see it as a chance to showcase how your organization’s vision, brand, and values connect with what jobseekers care about most. To get the attention of potential candidates, follow … [ Read more ]

Why Your Sales Force Needs Smarter Incentives

Building a sales team requires more than just recruiting great talent—it requires compensating that talent effectively. Research is showing sales managers how a data-focused approach can help identify which incentives will work best, which might be costing them money, and how they can find the right solution for each of their employees.

What Comes After DEI

While backlash to DEI has challenged how many companies and practitioners approach creating more equitable workplaces, fewer have considered whether DEI work itself has room to improve. A new framework, built around the core outcomes of fairness, access, inclusion, and representation (FAIR) that DEI was supposed to achieve for all, offers a new direction. Instead of the performative, individual-centered, isolated, and zero-sum methods of the current … [ Read more ]

The diversity and inclusion revolution: Eight powerful truths

While most business leaders now believe having a diverse and inclusive culture is critical to performance, they don’t always know how to achieve that goal. Here are eight powerful truths that can help turn aspirations into reality.

Pay transparency can come with unexpected consequences

A new study finds that revealing employee pay unexpectedly influences workplace dynamics in ways never demonstrated before.

How Higher Pay Incentives Can Backfire

While increasing bonuses and commission rates might seem like a good idea, doing so can inadvertently harm the quality of an organization’s workforce.

The False Dichotomy of Merit and Inclusion

In merit-based systems, fairness should be manifested in all aspects of organizational life. But while the ideal of a merit-based society is attractive, research shows that bias in promotions and reward distribution is just as prevalent as bias in hiring, exacerbating and multiplying rather than reducing unfairness in the span of our careers. In the world we live in, true meritocracy, where everyone plays on an … [ Read more ]

Skills-Based Hiring Can Shred the Paper Ceiling

Job holders without degrees perform as well as those with degrees—but they tend to stay in their jobs longer and be more engaged.

0-$5M: When, Who, and How to Make Your First Sales Hire

Expert advice from Dropbox, Figma and Stripe on timing your first sales hire, finding the right candidate profile and creating effective onboarding to successfully transition from founder-led sales to a scalable revenue team.

Many College Graduates Not Equipped for Workplace Success

Employers make a lot of assumptions about the value of a degree. But do they really know how to assess the quality of graduates’ college experiences – or how those experiences influence how prepared these graduates are to be engaged, productive employees?

Supporting Frontline Workers Is a Boon to the Bottom Line

With proper attention and investment, frontline workers constitute a motivated workforce that can unleash an organization’s highest potential.

Amid Rapid-Fire Workplace Change, Pulse Surveys Emerge

Companies should seek ways to track real-time employee experiences and gain insights into issues affecting employees’ work lives and their organizations’ performance. Leaders realize that engaging employees takes more than sending out an annual survey. Instead, it requires a year-long people strategy aimed at clarifying expectations and maximizing performance. To that end, leaders want a way to gather employee feedback throughout the year. Thus, the … [ Read more ]

Rethinking DEI Training? These Changes Can Bring Better Results

Tailored, practical diversity trainings offered at the right decision points can yield meaningful change, says new research by Edward H. Chang and colleagues.