How to Master the Seven-Step Problem-Solving Process

Structured problem solving can be used to address almost any complex challenge in business or public policy.

How To Be Objective About Budgets

Addressing anchoring bias can lead to more accurate budget forecasts, better budget conversations, and more dynamic resource reallocation.

How To Take the ‘Outside View’

It may be easier than you think to debias your decisions and make better forecasts by building the “outside view.”

Listen to This Podcast on How Google Develops Great Managers

Managers have a big influence on the culture and happiness of the workplace. Hear from Google’s manager development team on how they select, train, and support managers.

Going From Fragile to Agile

Why do companies need to be more nimble? McKinsey’s Aaron De Smet and Chris Gagnon explain what’s driving organizational agility, why it matters, and what to do.

Resisting Managing for the Short Term

Executives don’t have to fall into the trap of short-termism to serve their shareholders, say McKinsey principal Tim Koller and senior expert Marc Goedhart, two of the coauthors of the sixth edition of Valuation: Measuring and Managing the Value of Companies. In this episode of the McKinsey Podcast, Koller and Goedhart talk with McKinsey Publishing editorial director and McKinsey Quarterly editor in chief Allen Webb … [ Read more ]

Top Execs Eschew Performance-Based Pay

Professor David Lewin says incentives make sense for all employees.

Bosses Are Accountable Too

Professor Samuel Culbert says a good working relationship is a two-way street.

Why Strategy Execution Unravels—and What to Do About It

75% of organizations struggle to implement strategy. Improve your odds of success with this 7-minute video slide deck.

Reinventing Performance Management

Performance management is broken. See how Deloitte overhauled its system in this 7-minute video slide deck.

Your Scarcest Resource

Organizations waste too much time – see how Bain helps them manage it like money in this 10-minute video slide deck.

Three Things All Good Bosses Do

A good boss can make a big difference. But what makes a supervisor effective? Stanford Graduate School of Business Professor of Economics Kathryn Shaw found that strong managers use similar strategies and have a lasting positive impact on the careers of their employees. Here’s how they do it.

Unlocking the Three-fold Secret to Great Leadership

After analyzing data from more than 15,000 interviews with CEOs and other business leaders, executives from management consulting company ghSMART found that three fundamental factors drive leadership success. In their book, Power Score: Your Formula for Leadership Success, Geoff Smart, Randy Street and Alan Foster describe what they learned.

In this interview with Knowledge@Wharton, co-authors Street and Foster talk about the formula for management success, the … [ Read more ]

How to Scale Up Excellence in an Organization

Stanford’s Robert Sutton discusses the mind-set and strategies of companies that are most adept at building and spreading high standards.

Jesper Sørensen: How to Be a More Strategic Leader

A professor of organizational behavior explains why strategic thinking is key to taking an idea to the next level.

A Better Crystal Ball: Improving the Science of Forecasting

If you’ve ever seen an ad for an investment product, you’ve heard the phrase “past performance does not guarantee future results.” Because of course, it doesn’t. But that doesn’t stop businesses, governments, organizations and individuals from trying to predict the future. In an effort to improve our odds, a government research agency — the Intelligence Advanced Research Projects Activity (IARPA)– has been sponsoring annual competitions … [ Read more ]

How to Determine Which Part of What You Know Really Matters

In the corporate world, businesses are regularly graded on the value of their assets: They report to their shareholders about the physical assets they own, their cash in hand, and revenues and profits, both past and expected. But when it comes to measuring their knowledge assets — the value of those can be harder to gauge. However, the entrepreneurial management of knowledge assets can be … [ Read more ]

Can People Analytics Help Firms Manage People Better?

How an organization makes its people-related decisions has a huge impact on its success or failure. But traditionally, these decisions have largely been based on intuition and biases and therefore have been prone to error. But now, companies are starting to use data and sophisticated analysis in issues such as recruiting, compensation and performance evaluation because they believe it can help in better decision making. … [ Read more ]

How to Be a Chief Culture Officer

Charles O’Reilly explains why companies that value adaptability perform better, and how managers can create this dynamic.