For people in any position of authority the ability to say no is the most important skill there is. . . . No, you can’t have a pay rise. No, you can’t be promoted. No, you can’t travel club class. . . . An illogical love of Yes is the basis for all modern management thought. The ideal modern manager is meant to be enabling, empowering, encouraging and nurturing, which means that his default position must be Yes. By contrast, No is considered demotivating, uncreative and a thoroughly bad thing.
Content: Quotation
Author: Lucy Kellaway
Sources: Across the Board (ATB), Financial Times
Subjects: Leadership, Management
Author: Lucy Kellaway
Sources: Across the Board (ATB), Financial Times
Subjects: Leadership, Management
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