Managing Positive Responses to Change Jun 28, 2001 / 1,118 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postThe Teen (Genearation Y) and Prepaid Wireless MarketsNext post →Toward a New Theory of GrowthMore Related PostsIs Your ERP System Lean and Human-Centered?Hyper-Personalization for Customer Engagement with Artificial Intelligence3 Visions of the Future of AI for Customer Engagement: 2027 ScenariosJeanie DuckMartin Reeves, Arthur Boulenger, Adam Job