Michael Doyle

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Michael Doyle, [who] invented the practice of “meeting facilitation” in the 1970s…saw that human beings did their best work in groups of seven to fifteen. Most corporate boards fit in that sweet spot. Unfortunately, he believed that most group problems arise from misapplying power, content, and process. Executive groups, he found, focus overwhelmingly on content (such as PowerPoint presentations and board books) and rarely on process (how the meetings happen). With a few exceptions, a CEO/chairman running the show is a perfect storm of bad group design: He controls the content, usually ignores the process, and has all the power. It’s remarkable that anything gets done well.

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