Online Customer Service: The Bad, the Worse and the Ugly [Archive.org URL] Jul 22, 2000 / 49 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postOnline Spending in JapanNext post →The State of B2C E-Commerce (U.S. and International)More Related PostsMichael HarrisJoanna WiebeJoanna WiebeToday’s relationship danceJulia Hobsbawm