Activity-Based Power App

Using ABM to set future costs can be the most valuable application of your data. The process doesn’t have to be complex and time-consuming. Some basic forecasting guidelines can increase profitability – without alienating customers.

Clearing the Capacity Cobwebs

Measuring capacity has never been simple. But combining activity-based costing techniques with a model designed to assemble data in a process format can lead to powerful metrics.

Tad Leahy

ABC/M can’t tell you in which direction to point your company, but it can show you where waste exists and where more resources are required. Those facts are the basis for developing strategic plans.

The Language of Leadership

Never confuse talking and communicating. A little self-examination about what you say – and how you say it – can mean the difference between a listener tuning you out and hanging on your every word.

10 Cures for Performance Reporting Anxiety

If you spend a lot of time creating reports that nobody seems to value, you may be suffering a case of information overkill. Here are some common performance-reporting pitfalls and simple solutions, such as reducing the size of reports and focusing on the key measures that best support organizational objectives.

Necessary Evil

Traditional budgets are odious to business managers and, worse, can undermine a company’s strategic objectives. Here’s how progressive companies are reengineering budgeting into a value-added process.

Power Shopping at the Knowledge Mall

Executives might feel like kids in a candy store with today’s tempting array of technology tools that can help build the organizational knowledge needed to achieve strategic business goals.

Courting Automation

Organizations that automate their credit and collection processes to meet business-to-business e-commerce demands reduce costs, quicken response time and improve accuracy.

The 7 Rules of Engagement

Companies hiring management consultants have more choices than ever before, but that doesn’t mean it’s easy to find a bargain.

The One-Two Performance Punch

Six Sigma and business performance management systems are a dynamic combination. But few companies integrate them successfully.

The Experience Factor

Experiences are fast becoming a new economic entity like goods and services. Companies that understand the value customers place on experiences can differentiate themselves from competitors and increase profits.

Joseph Pine II

Economic progress means charging for something that was once free.

Frank Haas

People don’t have time to seek authentic experiences, so they are looking for experiences in the products they buy.