Adrian Slywotzky, Karl Weber
It’s a funny thing about demand: There’s often a huge gap between what people buy and what they truly want and need. That gap is revealed by the Hassle Map—and that gap is where the opportunity to create huge new demand is hiding. There are various kinds of Hassle Maps. Some Hassle Maps are lists of the steps involved in a process, often including … [ Read more ]
Content: Quotation | Authors: Adrian J. Slywotzky, Karl Weber | Source: ChangeThis | Subjects: Management, Market Research, Marketing / Sales
Lao Tzu
Thirty spokes share the wheel’s hub,
It is the center hole that makes it useful.
Shape clay into a vessel,
It is the space within that makes it useful.
Cut doors and windows for a room,
It is the holes which make it useful.
Therefore profit comes from what is there,
Usefulness from what is not there.
Content: Quotation | Author: Lao Tzu | Source: ChangeThis | Subjects: Design, Innovation
Clickability: A Skill for Life
Most of what you need to know about success in life is personal in nature. I’ve learned, through my own experience and that of the people I’ve worked with, that people need each other to have fulfilling work, successful careers and meaningful lives. Regardless of your cultural background, your age group, or your social status, your need to get along with people is fundamental to … [ Read more ]
Content: Article | Author: Rick Kirschner | Source: ChangeThis | Subject: Personal Development
The Art of Hassle Map Thinking
Let’s face it: All too often, life is a succession of hassles. There’s an endless array of frustrations, inconveniences, complications, disappointments, and potential disasters lurking in most of our daily experiences. Even very good products and services (we’ll call them simply “products” for simplicity’s sake) have their weaknesses and drawbacks. My new smartphone sometimes drops my calls; my favorite hotel chain sometimes loses my reservation; … [ Read more ]
Content: Article | Authors: Adrian J. Slywotzky, Karl Weber | Source: ChangeThis | Subjects: Management, Market Research, Marketing / Sales
Saj-nicole Joni
But the fact is that content employees don’t drive a company to achieve big wins. It takes employee conviction, desire and ambition, and those traits don’t create a naturally “aligned” workforce. Show me an organization where employees are universally content, and I’ll show you a failure about to happen. The bottom line is this: If you want your company to innovate and to deliver sustainable … [ Read more ]
Content: Quotation | Author: Saj-nicole Joni | Source: ChangeThis | Subject: Organizational Behavior
Tim Harford
Kathy Fogel, Randall Morck and Bernard Yeung compiled lists of the ten largest employers in each of 44 countries across the world, in a recent study published in the Journal of Financial Economics. Fogel and her colleagues discovered that countries with rapid churn into and out of this elite group had faster growing economies. This relationship even seems to be causal, because high turnover in … [ Read more ]
Content: Quotation | Author: Tim Harford | Source: ChangeThis | Subject: Economics
Douglas Conant, Mette Norgaard
The many interactions you have during your day, whether planned or unplanned, have the potential to become a high point or a low point in someone’s day. Each of these small moments is an opportunity to clarify the agenda and to influence the course of events. Each interaction is a chance to transform an ordinary moment into a TouchPoint.
The secret to mastering the … [ Read more ]
Content: Quotation | Authors: Douglas Conant, Mette Norgaard | Source: ChangeThis | Subjects: Communication, Leadership
TouchPoints: Why the Interruptions That Drive Us Crazy Just Might Be the Most Productive Opportunities We Have Every Day
“Some days it feels like the information age has morphed into the interruption age. But what if those interruptions turned out to be our best opportunity to make a difference in our workplaces?
As leaders, we make choices all day, every day. The “knock on the door” happens over and over again in some form – phone calls, meetings, emails, and text messages with questions to … [ Read more ]
Content: Article | Authors: Douglas Conant, Mette Norgaard | Source: ChangeThis | Subject: Leadership
The Four Strands: Creating Companies Aligned With Human DNA
There are universal developmental issues and milestones in the construction of all people, which like gravity, must be obeyed. They are like the laws of physics, non-negotiable. Break these laws and dysfunction occurs. But, obey these laws and people thrive. They will be what we call “healthy.”
Content: Article | Author: Henry Cloud | Source: ChangeThis | Subject: Organizational Behavior
Henry Cloud
In business, everybody always thinks it is about finding the ‘right’ idea, or the ‘right’ plan. The truth is that there are five ‘right’ ideas or plans. The real issue is getting oneself and others to be able to execute it and negotiate all of the people issues along the way.
Content: Quotation | Author: Henry Cloud | Source: ChangeThis | Subject: Execution
Henry Cloud
The twin sister to autonomy and freedom is responsibility and accountability. You cannot have one with out the other. If someone is given an area of responsibility, not only must they be set free to do it, they must also be held accountable for what they do. Accountability clarifies freedom. In the teams and companies where you see boundary confusion, power struggles, control, over-reaching of … [ Read more ]
Content: Quotation | Author: Henry Cloud | Source: ChangeThis | Subjects: Accountability, Organizational Behavior
Henry Cloud
I always try to go hard on the issue and soft on the person.
Content: Quotation | Author: Henry Cloud | Source: ChangeThis | Subjects: Leadership, Management
Shine: Brain Science, Practical Psychology, Ancient Wisdom and the Cycle of Excellence
How do we draw the best out of people when so many of the rules and practices in life have changed? How in today’s new world can people reach their best at their best, given the speed of life and the torrent of information and obligation? Is there a coherent, evidence-based plan that every person can use to bring the best out of themselves or … [ Read more ]
Content: Article | Author: Edward M. Hallowell | Source: ChangeThis | Subjects: Career, Personal Development
How to Turn around Problem Performance in Five Questions or Less
Underperformers suck. They suck the productivity out of a team or organization. They suck the morale out of your high performers. […]
That begs a question that is central to this manifesto: What are underperformers costing you? How much time do you spend reacting to problems related to underperformance? Think of the things you could do with that time if you could only get it back.
There’s … [ Read more ]
Content: Article | Author: Jim Bolton | Source: ChangeThis | Subject: Management
The Happiness Work Ethic
“The single greatest competitive advantage in the modern economy is a positive and engaged workforce. That is not conjecture. That is now a confirmed scientific fact.
[…] In my research and consulting in 42 different countries during the worst economic downturn in recent history, I have discovered that most companies and schools around the world follow the same implicit formula: If you work hard, you will … [ Read more ]
Content: Article | Author: Shawn Achor | Source: ChangeThis | Subject: Organizational Behavior
Practically Radical: Four Simple Truths about Leading Change and Making a Difference
There’s nothing quite as common as watching an established organization—a company that reached great heights in one era of technology, markets, and culture—struggle to regain its stature as a force for leadership in a new era. The work of deep-seated, sustainable change remains the hardest work there is. That’s why, over the past two years, I immersed myself in the struggles and triumphs of 25 … [ Read more ]
Content: Article | Author: William C. Taylor | Source: ChangeThis | Subjects: Change Management, Management, Organizational Behavior
How to Be Effective: Structuring Change, Managing Change, Leading Change
Successful change, being effective, involves three things: structuring change, managing change and leading change. I call this The Golden Triangle of Change.
Editor’s Note: one of the best change related articles I have read recently.
Content: Article | Author: Jonathan Byrnes | Source: ChangeThis | Subject: Change Management
Turning around Problem Performance in Five Questions or Less
Niccoló Machiavelli
Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage.
Content: Quotation | Author: Niccoló Machiavelli | Source: ChangeThis | Subject: Entrepreneurship
Francois Gossieaux
[Companies] typically … never take time to do an ecosystem scan to see whether the tribes that they might want to engage with are already congregating somewhere else. If your tribes already have a home, trying to get them to move (no matter how good the web design/site) is akin to focusing your whole go-to-market strategy on switching customers who use competitive products. It can … [ Read more ]
Content: Quotation | Author: Francois Gossieaux | Source: ChangeThis | Subject: Customer Related
