Antoine de Saint Exupery
Perfection is achieved not when there is nothing left to add, but when there is nothing left to take away.
Content: Quotation | Author: Antoine de Saint Exupery | Source: ChangeThis | Subject: Design
Shawn Achor
A decade of research on high and low performance teams by psychologist and business consultant Marcial Losada shows just how important it is. Based on Losada’s extensive mathematical modeling, 2.9013 is the ratio of positive to negative interactions necessary to make a corporate team successful. This means that it takes about three positive comments, experiences, or expressions to fend off the languishing effects of one … [ Read more ]
Content: Quotation | Author: Shawn Achor | Source: ChangeThis | Subjects: Management, Motivation, Organizational Behavior
Fred Reichheld
Too many companies are addicted to bad profits, profits that come at customers’ expense and drain the value out of customer relationships… Bad profits come from unfair or misleading pricing. Bad profits arise when companies save money by delivering a lousy customer experience. Bad profits are about extracting value from customers, not creating value… A company earns good profits when it so delights its customers … [ Read more ]
Content: Quotation | Author: Frederick F. Reichheld | Source: ChangeThis | Subject: Customer Related
Roger Martin
The role of big companies is to turn great people into mediocre organizations.
Content: Quotation | Author: Roger L. Martin | Source: ChangeThis | Subjects: Bureaucracy, Organizational Behavior
William C. Taylor
The most creative leaders I’ve met don’t aspire to learn from the “best in class” in their industry—especially when best in class isn’t all that great. Instead, they aspire to learn from innovators far outside their industry as a way to shake things up and leapfrog the competition. Ideas that are routine in one industry can be revolutionary when they migrate to another industry, especially … [ Read more ]
Content: Quotation | Author: William C. Taylor | Source: ChangeThis | Subjects: Best Practices, Innovation, Management
William C. Taylor
I’m convinced that one of the big reasons for the failure of so many change programs is that by focusing almost solely on what’s wrong with their organizations, and by importing off-the-shelf strategies devised by outside experts consumed with what’s new, leaders undervalue what’s right with their organizations, and overlook home-grown strategies rooted in the wisdom of the past.
Content: Quotation | Author: William C. Taylor | Source: ChangeThis | Subjects: Change Management, Management, Organizational Behavior
William C. Taylor, Alan Webber
Two questions demand the attention of leaders. The first is familiar: What keeps you up at night? What are the problems that nag at you? The second is less familiar, but even more important: What gets you up in the morning? What keeps you and your people more committed than ever, more engaged than ever, more excited than ever, particularly as the environment around you … [ Read more ]
Content: Quotation | Authors: Alan M. Webber, William C. Taylor | Source: ChangeThis | Subjects: Leadership, Management, Motivation
Jonathan L. S. Byrnes
You can explain your vision. They can see your vision. They can buy into your vision. Then they’ll do what they are paid to do.
Content: Quotation | Author: Jonathan Byrnes | Source: ChangeThis | Subjects: Organizational Behavior, Vision
Personality Poker: How to Create High-Performing Innovation Teams
The desire for equality permeates everything we do and always has, as can be seen in many of our age-old philosophies. For example, we see it in the Golden Rule, which is often interpreted as ‘Do unto others as you would have others do unto you.’ However, who really cares what you want? After all, treating people as you want to be treated doesn’t address … [ Read more ]
Content: Article | Author: Stephen M. Shapiro | Source: ChangeThis | Subject: Organizational Behavior
The Female Vision: Defining Women’s Strategic Strengths
We believe that what women see—what they notice and value and how they perceive the world in operation—is a greatly under-exploited resource in organizations. In this manifesto, we explore what the female vision is, what it has to offer, and why it matters—to women, to organizations and to the world. In this manifesto, we explore what the female vision is, what it has to offer, … [ Read more ]
Content: Article | Authors: Julie Johnson, Sally Helgesen | Source: ChangeThis | Subject: Women in Business
Alan Fine
The biggest obstacle in performance isn’t not knowing what to do; it’s not doing what we already know.
Content: Quotation | Author: Alan Fine | Source: ChangeThis | Subjects: Achievement, Personal Development, Success / Failure
The Six Invaluable Factors
Every day the market you work in—regardless of the industry—asks ‘Are you invaluable?’ Did you answer the question satisfactorily today? Well done. Get ready to answer it again tomorrow.
As the speed of innovation and information ever quickens, so does the need for you to have clear answers for this ‘invaluable question.’ It is no longer enough to simply have a job. It is no longer … [ Read more ]
Content: Article | Author: Dave Crenshaw | Source: ChangeThis | Subject: Career
Bring Strategy Back from the Dead
The vultures are circling. ‘Strategy, as we knew it, is dead,’ proclaims Walt Shill, head of Accenture’s North American consulting practice. A January 25 Wall Street Journal article quotes him explaining, ‘Corporate clients decided that increased flexibility and accelerated decision-making are much more important than simply predicting the future.’ A recent white paper from the Boston Consulting Group hung similar crepe. In its research on … [ Read more ]
Content: Article | Author: Walter Kiechel | Source: ChangeThis | Subject: Strategy
Interested in the Quickest Route to New Profits and Growth? Focus on Your Pricing
There is a fundamental ‘profit disconnect’ in business today. Companies work to bring a product to market by investing significant effort and money in research and development, distribution, and marketing strategies. But when it comes to setting a price – how businesses get compensated for their hard work and financial risk – most companies drop the ball. Critical pricing decisions are often made using arbitrary … [ Read more ]
Content: Article | Author: Rafi Mohammed | Source: ChangeThis | Subject: Pricing
5 Secrets of Sales Superstars
What’s differentiates the great ones? What makes some people superstars, while most of their peers hover near the mediocre middle?
It’s not too hard to pinpoint the difference between average performers and poor ones. Easy to spot skills like work habits, product knowledge, communication style and use of sales tools, are all indicators of general competence.
The challenge for most organizations is not determining the difference between … [ Read more ]
Content: Article | Author: Lisa Earle McLeod | Source: ChangeThis | Subject: Marketing / Sales
The Best Communicator in the World
I hear people every day offer very valid excuses why they don’t try to improve how they communicate. Some people think it’s too hard. Others don’t know where to go for help. The most repeated excuse from people at work and in their personal lives that could be so much happier with some focused, intentional new habits: ‘I don’t have time.’ Every single one of … [ Read more ]
Content: Article | Author: Jon Wortmann | Source: ChangeThis | Subject: Personal Development
Howard Mann
Obsessing about your competitors, trying to match or best their offerings, spending time each day wanting to know what they are doing, and/or measuring your company against them—these activities have no great or winning outcome. Instead you are simply prohibiting your company from finding its own way to be truly meaningful to its Clients, staff and prospects. You block your company from finding its own … [ Read more ]
Content: Quotation | Author: Howard Mann | Source: ChangeThis | Subjects: Management, Strategy
Walter Kiechel
A good strategy starts with a comparable knowledge of how your company is situated along three critical dimensions—costs, customers, and competition.
Content: Quotation | Author: Walter Kiechel | Source: ChangeThis | Subject: Strategy
Jeffrey Hollender and Bill Breen
Here’s a question that every business leader should ask, but too few do: “What does the world need most that our business is uniquely able to provide?”
Content: Quotation | Authors: Bill Breen, Jeffrey Hollender | Source: ChangeThis | Subject: Management
Jason Fried and David Heinemeier Hansson
When you build an audience, you don’t have to buy people’s attention—they give it to you. This is a huge advantage. So build an audience. Speak, write, blog, tweet, make videos, whatever. Share information that’s valuable and you’ll slowly but surely build a loyal audience. Then, when you need to get the word out, the right people will already be listening.
Content: Quotation | Authors: David Heinemeier Hansson, Jason Fried | Source: ChangeThis | Subjects: Marketing / Sales, Personal Development
