Captains in a Sea of Danger: CEOs as Navigators of Risk

Technology may have afforded fantastic opportunity, but it also exposed companies to all kinds of peril. CEOs ponder their roles as risk managers and how they can keep their companies safe in this Chief Executive CEO roundtable.

Chief Executive Roundtable – Leveraging Your Hidden Brainpower

Knowledge management isn’t what you know, it’s knowing what your employees know and making sure it remains a part of your company long after they’re gone. Roundtable partipants brainstorm ways to ensure a company’s intellectual capital gets deposited in the bank.

Chief Executive Roundtable – The Customer in Jeopardy

Participants of this roundtable, held in partnership with Convergys Corp., explored the key questions facing CEOs considering the growing complexity of effective – and profitable -customer management.

Do we truly understand the profitability of customer relationships? Why do customers defect? And do we need to keep every customer, or does there come a time when it’s best to say goodbye?

Editor’s Note: read a related roundtable … [ Read more ]

Flouting Conventional Wisdom

INSEAD scholars W. Chan Kim and Renée Mauborgne say the key to success isn’t about your company or industry. It’s about smart strategic moves.

Averting Disaster

Think giving CPR to companies in crisis is hard? Try doing it in the middle of a downturn.

Robert “Steve” Miller Jr.

The best case is to never file bankruptcy; the next best is to file promptly; and the worst is to mess around and file at the last possible moment, because by then you will be in very deep water.

…I don’t do due diligence. The only thing you find out is that things are worse than people think-and, if they’re worse, they need me more. All … [ Read more ]

Coaching Takes to the Couch

CEOs’ increasing use of coaches – often doubling as therapists – clashes with the image of the almighty leader.

The CEO Trap

How the very nature of the CEO’s job can set you up for failure – and how you can steer clear of it.

Renée Mauborgne

Once you have your own market space and imitators follow, you go into classical competitive strategy mode, where you focus on milking it, getting your best market share, blocking other imitations and dramatically ramping up and refining your offering. But, as other companies’ strategies converge on your market, history shows you need to create new market space again and break away.

Renée Mauborgne

The war analogy we have used for strategy so far is the wrong one: It is based on an assumption that there’s only so much territory that exists. So it’s been about dividing up that territory. There’s been a winner and a loser. But our research shows it’s not a zero-sum game. You can create new land. Business history shows us that, contrary to perceived … [ Read more ]

Hank Greenberg

CEO of American International Group (AIG)

Route to the Top: White-Collar Climb

Today’s CEOs may be younger, better-schooled and more well-rounded. But succeeding in the top job still takes real experience.

So who is stepping up to the plate these days-and, more importantly, what does it take to deliver the goods? According to the annual Chief Executive/Spencer Stuart study of Fortune 700 CEOs, today’s new leaders are a different breed from 10-and even five-years ago.

Lessons from the Ant Farm

Looking for efficient solutions to tough problems? Forget corporate case studies. Embrace the offbeat.

Michael Dell

CEO of Dell; article surrounding his selection as Chief Executive of the year by Chief Executive magazine…

The Warren Buffett School

They have free rein, ready capital and the best boss a CEO could want. They run Berkshire Hathaway companies, and you’ve only begun to envy them.

Mastering the Supply Chain

There’s still no silver bullet when it comes to optimizing the connection between partners, customers and suppliers-but it’s a must to stay competitive. And it’s up to CEOs to make those big investments pay off. A Chief Executive Roundtable.