E-CRM: Meet the Ubiquitous Customer
Best Practices in Business Continuity Planning
Protect your network with an Intrusion Detection System
According to research by the International Computer Security Association, in 1998, at least one computer attack or break-in occurred every second. Back in the good old days of the Internet, firewalls were an afterthought. But today, they’re basic equipment. The problem is, they’re not enough, according to a January Gartner report titled “Intrusion Detection System (IDS): Perspective.”
“Many organizations believe that since they have firewalls … [ Read more ]
Content: Article | Authors: Gerald Arcuri, Kristen Noakes-Fry | Sources: Gartner, TechRepublic | Subject: IT / Technology / E-Business | Industry: Information Technology
Rethinking collaboration and internal communication
Collaboration is changing rapidly, bringing people, applications, processes and information together in a new environment where fences no longer exist. Business processes, architecture and application integration, communication, and knowledge management are critical factors that must be addressed now.
Content: Article | Sources: Gartner, TechRepublic | Subjects: Management, Project Management
North American enterprise broadband quality of service: DSL vs. cable
Gartner Group article compares DSL and cable modem based services, specifically with an eye to quality of service (QoS).
Content: Article | Sources: Gartner, TechRepublic | Subjects: IT / Technology / E-Business, Trends / Analysis | Industry: Telecommunications
Ten attributes of a successful e-business
Web Site Globalization: Five Steps to Success
Web site globalization is becoming a high-priority item in many e-business plans. Many enterprises embarking on such projects now recognize that more is involved than simply content translation. This article offers a five-step plan to Web site globalization highlighting these issues, in order of importance. Quickly, they are:
1. Get the business strategy right
2. Think global: Globalize the infrastructure
3. Act local: Localize each region
4. Divide responsibilities, … [ Read more ]
Content: Article | Sources: Gartner, TechRepublic | Subjects: International, IT / Technology / E-Business
The telecommunications climate in the Asia-Pacific region
Trying to paint telecommunications in the Asia-Pacific region with a broad brush is unwise, according to a recent report from Gartner. Read on to get an overview of how countries including Australia, China, Hong Kong, India, Japan, Malaysia, Singapore and South Korea have taken a different approach to liberalizing the industry. Full report is also available for free download.
Content: Article | Sources: Gartner, TechRepublic | Subjects: Industry Specific, International – Asia | Industry: Telecommunications
The Project Office: Teams, Processes, and Tools
Presenting technology futures to the board: The business environment
This article ostensibly discusses the importance of CIOs presenting IT issues and initiatives to the Board and how to do so effectively. Yet, the framework they recommend is valuable for discussing IT initiatives at a high level to any audience.
Content: Article | Sources: Gartner, TechRepublic | Subjects: IT / Technology / E-Business, Management
Gartner’s E-Business Fundamentals Glossary
Top trends in end-user training
If you’d like a look at the short-term direction of the training industry, consider these 12 trends described by Gartner. The trends fall into two categories–technology and management–and cover everything from knowledge management to bigger budgets.
Content: Article | Sources: Gartner, TechRepublic | Subjects: Education, Trends / Analysis | Industry: Education / Training
Gartner Group
Bills itself as the world leader in providing business technology research, consumer and market intelligence, consulting, conferences and decision-making tools.
Content: Online Resource | Source: Gartner | Subjects: Competitive Intelligence, Market Research