Four Practices for Great Performance

Expecting the best from employees doesn’t always deliver results. Instead, managers must involve workers in setting goals that are achievable, measurable, and tap into motivation.

Rosabeth Moss Kanter

Self-confidence is not the real secret of leadership. The more essential ingredient is confidence in other people. Leadership involves motivating others to their finest efforts and channeling those efforts in a coherent direction. Leaders must believe that they can count on other people to come through.

Perplexing Problem? Borrow Some Brains

You’re smart ­but not that smart! Teams often defer to their best decision maker, but more is better than less when it comes to brain power.

When to Make the First Offer in Negotiations

Common wisdom for negotiations says it’s better to wait for your opponent to make the first offer. In fact, you may win by making the first offer yourself.

Bring Shareholders into the Board Room

“Investors should continue to press for corporate governance reforms,” says Lucian A. Bebchuk, a professor at Harvard Law School and director of its Program on Corporate Governance. His case for change, from Harvard Magazine.

Evan I. Schwartz

One of the most misleading lessons imparted by those who have reached their goal is that the ones who win are the ones who persevere. Not always. If you keep trying without learning why you failed, you’ll probably fail again and again. Perseverance must be accompanied by the embrace of failure. Failure is what moves you forward. Listen to failure.

Solving the Health Care Conundrum

Executive summary of a presentation on reforming health care made by Professor Michael Porter at a Harvard Business School Publishing Virtual Seminar.

In Marketing, Think Outside the Niche

With hit products like no-wrinkle shirts and designer mints, some businesses are profiting from an updated form of mass marketing. A Harvard Business Review excerpt.

Robert S. Kaplan

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

The Time Abusers

Is that ticking you hear a clock or a time-bomb? Employees who abuse time will sap a business’s morale and operations. Problem is, these can also be your best employees.

Manage Your Suppliers as a Resource

Jonathan Byrnes says you should invite your best suppliers to suggest innovative ways to develop new customer-supplier business efficiencies.

Ten Principles of IT Governance

You’ve invested heavily in technology, but where is the payoff? This excerpt from IT Governance, a new book published by HBS Press, distills keys to creating greater value from IT.

How Computers Are Changing Your Career(s)

Which jobs have a future, which will evaporate under the onrush of technology? Will you have a career path next year? A Q&A with the authors of The New Division of Labor.

Editor’s Note: much more interesting than I would have guessed…

What the New Asia Means for Multinationals

Many of the Western multinationals operating in Asia have a head start when it comes to achieving the potential benefits of cross-border integration. They already have an international reach that spans the region through established subsidiaries and experience of how to adapt to local conditions. But arguably the presence many multinationals have established in Asia is more suited to prospering in yesterday’s competitive environment rather … [ Read more ]

Malcolm S. Salter

If you look at a lot of the fraud cases, before fraud there was terminal incompetence. When we teach the governance and ethics course [at HBS], the point I make is that you can have great values, but if you don’t have the competence [to implement them], forget it. You need both character and competence. If you don’t have the competence, you’re going to get … [ Read more ]

How to Avoid a Price Increase

When product companies see the cost of materials rise, the result for consumers is often a price increase (gasoline) or, less often, a smaller amount of product at the same price (potato chips).

Which option is more likely to turn off your customers? For many products, it’s better to reduce quantity than raise prices, conclude Harvard Business School marketing professor John Gourville and University of Texas … [ Read more ]

Peter Drucker on Making Decisions

Forget the idea that effective executives need charisma above all. In this excerpt from Harvard Business Review, Peter Drucker explains how the best executives take responsibility for their own decisions.

Frank Levy and Richard J. Murnane

In the long run, the U.S. economy can be very flexible: 120 years ago, half of the population still worked on farms. So over the long run, we are optimistic that better education and training will prepare most of the workforce to do meaningful work in the computerized world. But education takes time and change is happening fast. Forty years ago, John Kennedy could say, … [ Read more ]

Leveraging Your Team’s Interpersonal Skills

What does it really mean to be good with people? This Harvard Business Review excerpt examines the “relational” aspect of business.

The Big Money for Big Projects

This isn’t your father’s venture capital. Amusement parks, satellite networks, oil fields, toll roads: HBS Professor Benjamin Esty studies financing of large projects. Q&A