Four Practices for Great Performance
Expecting the best from employees doesn’t always deliver results. Instead, managers must involve workers in setting goals that are achievable, measurable, and tap into motivation.
Content: Article | Author: Lauren Keller Johnson | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Organizational Behavior
Rosabeth Moss Kanter
Self-confidence is not the real secret of leadership. The more essential ingredient is confidence in other people. Leadership involves motivating others to their finest efforts and channeling those efforts in a coherent direction. Leaders must believe that they can count on other people to come through.
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Confidence, Leadership
Perplexing Problem? Borrow Some Brains
You’re smart Âbut not that smart! Teams often defer to their best decision maker, but more is better than less when it comes to brain power.
Content: Article | Author: Robert B. Cialdini | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior
When to Make the First Offer in Negotiations
Common wisdom for negotiations says it’s better to wait for your opponent to make the first offer. In fact, you may win by making the first offer yourself.
Content: Article | Author: Adam Galinsky | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Personal Development
Bring Shareholders into the Board Room
“Investors should continue to press for corporate governance reforms,” says Lucian A. Bebchuk, a professor at Harvard Law School and director of its Program on Corporate Governance. His case for change, from Harvard Magazine.
Content: Article | Author: Lucian A. Bebchuk | Source: Harvard Business School (HBS) Working Knowledge | Subject: Corporate Governance
Evan I. Schwartz
One of the most misleading lessons imparted by those who have reached their goal is that the ones who win are the ones who persevere. Not always. If you keep trying without learning why you failed, you’ll probably fail again and again. Perseverance must be accompanied by the embrace of failure. Failure is what moves you forward. Listen to failure.
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Success / Failure
Solving the Health Care Conundrum
Executive summary of a presentation on reforming health care made by Professor Michael Porter at a Harvard Business School Publishing Virtual Seminar.
Content: Case Study | Authors: Elizabeth Olmsted Teisberg, Michael E. Porter, Thomas A. Stewart | Source: Harvard Business School (HBS) Working Knowledge | Subject: Industry Specific | Industry: Healthcare
In Marketing, Think Outside the Niche
With hit products like no-wrinkle shirts and designer mints, some businesses are profiting from an updated form of mass marketing. A Harvard Business Review excerpt.
Content: Article | Authors: Brian A. Johnson, Paul F. Nunes, R. Timothy S. Breene | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Demographics, Marketing / Sales
Robert S. Kaplan
Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Execution, Strategy
The Time Abusers
Is that ticking you hear a clock or a time-bomb? Employees who abuse time will sap a business’s morale and operations. Problem is, these can also be your best employees.
Content: Article | Author: Steven Berglas | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior
Manage Your Suppliers as a Resource
Jonathan Byrnes says you should invite your best suppliers to suggest innovative ways to develop new customer-supplier business efficiencies.
Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Operations
Ten Principles of IT Governance
You’ve invested heavily in technology, but where is the payoff? This excerpt from IT Governance, a new book published by HBS Press, distills keys to creating greater value from IT.
Content: Article | Authors: Jeanne W. Ross, Peter Weill | Source: Harvard Business School (HBS) Working Knowledge | Subjects: IT / Technology / E-Business, Management
How Computers Are Changing Your Career(s)
Which jobs have a future, which will evaporate under the onrush of technology? Will you have a career path next year? A Q&A with the authors of The New Division of Labor.
Editor’s Note: much more interesting than I would have guessed…
Content: Article | Authors: Frank Levy, Martha Lagace, Richard J. Murnane | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Career, Economics
What the New Asia Means for Multinationals
Many of the Western multinationals operating in Asia have a head start when it comes to achieving the potential benefits of cross-border integration. They already have an international reach that spans the region through established subsidiaries and experience of how to adapt to local conditions. But arguably the presence many multinationals have established in Asia is more suited to prospering in yesterday’s competitive environment rather … [ Read more ]
Content: Article | Author: Peter J. Williamson | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International – Asia, Strategy
Malcolm S. Salter
If you look at a lot of the fraud cases, before fraud there was terminal incompetence. When we teach the governance and ethics course [at HBS], the point I make is that you can have great values, but if you don’t have the competence [to implement them], forget it. You need both character and competence. If you don’t have the competence, you’re going to get … [ Read more ]
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Competence, Ethics
How to Avoid a Price Increase
When product companies see the cost of materials rise, the result for consumers is often a price increase (gasoline) or, less often, a smaller amount of product at the same price (potato chips).
Which option is more likely to turn off your customers? For many products, it’s better to reduce quantity than raise prices, conclude Harvard Business School marketing professor John Gourville and University of Texas … [ Read more ]
Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Marketing / Sales, Pricing
Peter Drucker on Making Decisions
Forget the idea that effective executives need charisma above all. In this excerpt from Harvard Business Review, Peter Drucker explains how the best executives take responsibility for their own decisions.
Content: Article | Author: Peter F. Drucker | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Leadership, Management
Frank Levy and Richard J. Murnane
In the long run, the U.S. economy can be very flexible: 120 years ago, half of the population still worked on farms. So over the long run, we are optimistic that better education and training will prepare most of the workforce to do meaningful work in the computerized world. But education takes time and change is happening fast. Forty years ago, John Kennedy could say, … [ Read more ]
Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Economics
Leveraging Your Team’s Interpersonal Skills
What does it really mean to be good with people? This Harvard Business Review excerpt examines the “relational” aspect of business.
Content: Article | Authors: James Waldroop, Timothy Butler | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior
The Big Money for Big Projects
This isn’t your father’s venture capital. Amusement parks, satellite networks, oil fields, toll roads: HBS Professor Benjamin Esty studies financing of large projects. Q&A
Content: Article | Author: Ann Cullen | Source: Harvard Business School (HBS) Working Knowledge | Subject: Finance
