532 Posts found for Source: Harvard Business School (HBS) Working Knowledge

In an excerpt from Harvard Business School Press’ Hidden Power of Social Networks, learn how “social network analysis” reveals problems your org chart ignores.

Editor’s Note: For a much better article on this topic (and one of my favorites), see “Karen Stephenson’s Quantum Theory of Trust”

Content: Article | Authors: Andrew Parker, Rob Cross | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior

Surprise: Managers are not always rational decision makers. In this interview, professors Rogelio Oliva and Noel Watson discuss how human behavior affects supply chain coordination.

Content: Article | Author: Sarah Jane Johnston | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Operations, Organizational Behavior

What does a team leader do so that employees know they are being supported? A Q&A with HBS professor and creativity expert Teresa Amabile about new research.

Content: Article | Author: Martha Lagace | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Leadership, Management

Forget IT innovation and investment. Executives must now rely on risk management and cost control. An excerpt from Nicholas G. Carr’s new book, Does IT Matter?

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Industry Specific, IT / Technology / E-Business | Industry: Information Technology

The purpose of a corporation is what gives meaning and value to the endeavors and investments of all who contribute to the corporation. Performance measurements provide a scorecard of indicators. Those indicators are used to evaluate how well a company is advancing its purpose, but those indicators do not themselves define the purpose. Share price and profitability may provide indicators of how much value the … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Miscellaneous

Corporations are instruments designed to organize people and resources. Even though people assume corporations are primarily economic instruments, the purposes of the corporation actually get defined and worked out differently in different countries and in different historical periods. Inherent in the corporate form itself is not a single purpose. Rather, it is up to members of society to determine the purposes of the corporation. That … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Business Rules, Miscellaneous

What can business do to improve social welfare? In fact, we don’t know because too little study has been given the issue, argues HBS professor Joshua Margolis and colleagues.

Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subject: Social Responsibility (ESG)

Sealing the deal is the easy part. But first comes due diligence. Here’s how to calculate your target’s stand-alone value. A Harvard Business Review excerpt.

Content: Article | Authors: Geoffrey Cullinan, Jean-Marc Le Roux, Rolf-Magnus Weddigen | Source: Harvard Business School (HBS) Working Knowledge | Subject: Finance

Modern sales management is a uniquely American story, says Harvard Business School’s Walter A. Friedman, author of Birth of a Salesman. PLUS: Book excerpt.

Content: Article | Author: Laura Linard | Source: Harvard Business School (HBS) Working Knowledge | Subjects: History, Marketing / Sales

Tide detergent was disruptive technology at its best, positioning Procter & Gamble for decades of growth. An excerpt from Rising Tide, a new history of Procter & Gamble from Harvard Business School Press.

Content: Case Study | Authors: David Dyer, Frederick Dalzell, Rowena Olegario | Source: Harvard Business School (HBS) Working Knowledge | Subjects: History, Industry Specific | Industry: Consumer Products | Company: Procter & Gamble (P&G)

A new database on great American leaders offers surprising insights on the nature of leadership. A Q&A with Tony Mayo, executive director of the Harvard Business School Leadership Initiative.

Content: Article | Author: Sean Silverthorne | Source: Harvard Business School (HBS) Working Knowledge | Subject: Leadership

In a well-managed enterprise, it is understood that people who fail in a new job, especially after a promotion, may not be the ones to blame.

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Leadership, Organizational Behavior

All negotiations involve risk. That’s why establishing trust at the bargaining table is crucial. Professor Deepak Malhotra presents strategies to build trustworthiness.

Content: Article | Author: Deepak Malhotra | Source: Harvard Business School (HBS) Working Knowledge | Subject: Management

Why are joint ventures losing favor with transnational companies? Professor Mihir A. Desai discusses research that suggests globalization makes go-it-alone strategies pay off.

Content: Article | Author: Cynthia D. Churchwell | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, Strategy

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Loyalty programs are profitable – if used correctly. HBS Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right.

Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Industry Specific, Marketing / Sales | Industry: Retail

In many companies, top managers are frustrated because the sales process seems disconnected from corporate objectives, says Jonathan Byrnes. Here’s what you can do to fix it.

Content: Article | Author: Jonathan Byrnes | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Marketing / Sales

To answer this question, you first have to answer another, says columnist Stever Robbins: Just what is it you are trying to motivate in your employees?

Content: Article | Author: Stever Robbins | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior

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I always tell people, if you think everything is about race, you’re going to be in a perpetual state of rage. If you think nothing that happens in life is about race, you are in a state of vapor. It is a matter of balancing this business of race and what role it plays.

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Diversity