534 Posts found for Source: Harvard Business School (HBS) Working Knowledge

Can an international alliance of global corporations win a war on poverty? Yes, if such an alliance is well planned and formed soon, according to HBS professor emeritus George C. Lodge.

Content: Article | Author: George C. Lodge | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, Social Responsibility (ESG)

You may think a buck is a buck, a Euro is a Euro, no matter who pays you. But not all customers are of equal value. In this Harvard Business Review excerpt, Werner Reinartz and V. Kumar say the link between customer loyalty and profits is weak. Here is what you can do about it.

Content: Article | Authors: V. Kumar, Werner Reinartz | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Customer Related, Management

Theories of competition and strategic planning are essential ingredients in running a global business. In this excerpt from Business History Review, HBS professor Pankaj Ghemawat outlines their development.

Content: Article | Author: Pankaj Ghemawat | Source: Harvard Business School (HBS) Working Knowledge | Subjects: History, MBA Related

Not every industry or company can benefit from performance-based pricing. But where there is a fit, PBP can be a powerful tool that merges the interests of buyers and sellers, says Harvard Business School professor Benson Shapiro.

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Marketing / Sales, Pricing

Preparing a company strategy can bury you in data. Make it easier by drawing a strategy picture, advises this excerpt from Harvard Business Review. Here’s how Southwest Airlines found “The Big Picture.”

Content: Article | Authors: Renée Mauborgne, W. Chan Kim | Source: Harvard Business School (HBS) Working Knowledge | Subject: Strategy

In this chapter from The E-Business Handbook, HBS professor Lynda M. Applegate considers the future of E-Biz models. Her advice for satisfying customers who want tailor-made service? Get vertical.

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subjects: IT / Technology / E-Business, Strategy

To get the real strategic value out of your third-party relationships, the first thing to do is throw out what you thought you knew about outsourcing. Here’s why.

Content: Article | Author: Martha Craumer | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Best Practices, Outsourcing / BPO

What are the characteristics of companies that successfully transition in times of dramatic change? HBS professor Rosabeth Moss Kanter separates the leaders from the laggards in times of turmoil.

Content: Article | Authors: Rosabeth Moss Kanter, Sean Silverthorne | Source: Harvard Business School (HBS) Working Knowledge | Subject: Leadership

Focus groups can run aground for many reasons, yielding information that’s of little use to your business. Here’s how to glean the facts you need, according to Kirsten Sandberg in the Harvard Management Communication Letter.

Content: Article | Author: Kirsten D. Sandberg | Source: Harvard Business School (HBS) Working Knowledge | Subject: Market Research

Companies use offsite meetings to recharge management and set clear goals and tactics. But is your company getting the most out of this time? One idea: Consider hiring an outside facilitator.

Keys to Effective Executive Off-sites

• Set aside sufficient time.
• Set clear goals and agendas.
• Set and enforce guidelines for interactions.
• Employ exercises to help participants learn and use new concepts.
• Recruit experienced facilitators.
• Follow up

… [ Read more ]

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subject: Management

Your chief competitor creates a breakthrough technology. Should you frame that event inside your company as a threat or opportunity? The answer in this Harvard Business Review excerpt by HBS professors Clark Gilbert and Joseph L. Bower just may surprise you.

Content: Article | Authors: Clark Gilbert, Joseph L. Bower | Source: Harvard Business School (HBS) Working Knowledge | Subject: Strategy

Leaders must balance the need for diversity in counsel, unity in command.

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Leadership

How should smart companies position themselves in the global economy? By training a historical lens on the process of globalization and thinking about strategies that can take advantage of its current, intermediate state-what HBS professor Pankaj Ghemawat calls “quasiglobalization.”

Content: Article | Author: Martha Lagace | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, People

We all know it’s true: Managing up is as important as managing down. That’s especially true when you are starting a relationship with a new boss. HBS professor Michael Watkins discusses the importance of clearly defining goals with your superior.

Content: Article | Author: Michael Watkins | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Career, Personal Development

“How does your company stack up against the competition? You better know the answer to that question on a number of fronts. Our new column on business research debuts with a look at sources available to help you get started in your quest to benchmark against your peers.”

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subject: Competitive Intelligence

What is success to you? HBS professor Howard Stevenson offers insights from research he and HBS senior research fellow Laura Nash are conducting on the meaning of success for high achievers.

Content: Article | Author: Martha Lagace | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Career, Personal Development

If you go to the expense and trouble of sending an employee to an event, you’d better capture that knowledge for your organization. How? The answer: Integrate the art of debriefing into everyday corporate life, writes media consultant Jimmy Guterman in the Harvard Management Update.

Content: Article | Author: Jimmy Guterman | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Management

The study of so-called emergent phenomena can help you grapple with issues as difficult and squishy as motivating employees, predicting changes in corporate culture, and preventing small errors from snowballing into catastrophes.

Content: Article | Author: Eric Bonabeau | Source: Harvard Business School (HBS) Working Knowledge | Subject: Miscellaneous

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Does soaring CEO pay hurt pension fund investments? That’s the argument of Harvard University’s Archon Fung. In this book excerpt, Fung and co-author Dean Baker say workers should press for reform. Plus: Q&A.

Content: Article | Authors: Archon Fung, Dean Baker | Source: Harvard Business School (HBS) Working Knowledge | Subject: Corporate Governance