532 Posts found for Source: Harvard Business School (HBS) Working Knowledge

Many employees love it, many employers aren’t so sure. But the work-at-home trend is increasing. The key to making it work isn’t finding the right technology-it’s finding the right people.

Content: Article | Author: Jimmy Guterman | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior

Critics say Microsoft’s incredible two-decade run at the top of the computer industry has less to do with innovation than it does with bully tactics. But new research from Harvard Business School professors Marco Iansiti and Alan MacCormack suggest a different reason: the company’s ability to spot technological trends and exploit key software technologies.

Content: Article | Author: Sean Silverthorne | Source: Harvard Business School (HBS) Working Knowledge | Subject: Strategy

Critics say Microsoft’s incredible two-decade run at the top of the computer industry has less to do with innovation than it does with bully tactics. But new research from Harvard Business School professors Marco Iansiti and Alan MacCormack suggest a different reason: the company’s ability to spot technological trends and exploit key software technologies.

Content: Case Study | Authors: Alan MacCormack, Marco Iansiti, Sean Silverthorne | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Industry Specific, Strategy | Industry: Software | Company: Microsoft

No, you shouldn’t be broadcasting your employees’ salaries. But a new survey suggests that companies need to articulate how pay systems work and how individual compensation packages are determined. The payoff for you? More employees satisfied with their compensation.

Content: Article | Author: Tom Krattenmaker | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Management

The Net is a medium of communication that’s fundamentally changing the architecture of corporations. Throughout the twentieth century we had vertically integrated models. That’s because, as the economist Ronald Coase explained sixty years ago, the costs of transaction, search, coordination, contracting-broadly, the costs of partnering-tended to be greater than the cost of doing things within the boundaries of the corporation. But the Net has enabled … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: IT / Technology / E-Business, Management

If you’re serious about building a collaborative company and want to reap the economic rewards from doing so, you have to screen out “lone stars.” Harvard Business School professor Morten T. Hansen explains.

Editor’s Note: I found the sidebar to be of much more interest and value…

Content: Article | Author: Mallory Stark | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Knowledge Management, Organizational Behavior

If you want your product to be more than a one-hit wonder, customers need to know that it has staying power. Here are six ways to help you convince them, according to Rob Ricci and John Volkmann in this excerpt from their book, Momentum: How Companies Become Unstoppable Market Forces.

Content: Article | Authors: John Volkmann, Ron Ricci | Source: Harvard Business School (HBS) Working Knowledge | Subject: Marketing / Sales

Keeping your executives current on the latest developments in their fields has to be a top priority of any organization. HBS professor Dorothy Leonard discusses the latest thinking in adult education, distance learning, and mentoring. PLUS: Coverage of the Adult Learning Workshop at Harvard Business School.

Content: Prospective MBA Content | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Executive Programs, Online & Distance MBA

In today’s hyper-competitive world, your sales and marketing functions must yoke together at every level-from the core central concepts of the strategy to the minute details of execution. Benson Shapiro on creating the customer-centric team.

Content: Article | Author: Benson P. Shapiro | Source: Harvard Business School (HBS) Working Knowledge | Subject: Marketing / Sales

When to charge for a product or service can be more important than how much to charge, says Harvard Business School professor John Gourville. If you want to build long-term loyalty with customers, you better understand the difference.

Content: Article | Authors: John Gourville, Manda Mahoney | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Customer Related, Pricing

Adversity brings out the best in real leaders, say Warren G. Bennis, an HBS professor, and Robert J. Thomas. In this e-mail interview and excerpt from their new book, Geeks and Geezers: How Era, Values, and Defining Moments Shape Leaders, they explain how that works.

Content: Article | Authors: Robert J. Thomas, Warren G. Bennis | Source: Harvard Business School (HBS) Working Knowledge | Subject: Leadership

Shooter on site. Epidemic. Major power outage. Is your organization prepared to deal with crisis? HBS professor Michael Watkins explains what you need to know, and offers a checklist to evaluate your preparedness.

Content: Article | Author: Michael Watkins | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Operations, Strategy

When used as a strategic planning tool, decision analysis can help managers address issues such as how to allocate resources to ensure that the project meets specific deadlines, when to scale up or delay investments, and when to exit a project.

Content: Article | Author: Fabian D’Souza | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Finance, Management

Article, an excerpt from the book On Being Nonprofit, examines the three features of nonprofit and voluntary organizations:
(1) they do not coerce participation;
(2) they operate without distributing profits to stakeholders; and
(3) they exist without simple and clear lines of ownership and accountability

Content: Article | Author: Peter Frumkin | Source: Harvard Business School (HBS) Working Knowledge | Subject: Nonprofit

The most important issue facing most managers in this difficult economy is making more money from an existing business without costly new initiatives. Here’s how to do it.

Editor’s Note: Find part 2 at
Content: Article | Author: Jonathan Byrnes | Source: Harvard Business School (HBS) Working Knowledge | Subject: Management

A new book by Harvard Business School professor David A. Moss explores government’s under-appreciated role as risk manager in everything from disaster relief to Social Security. How did this role evolve into something today that touches on almost every aspect of economic life?

Content: Article | Authors: David A. Moss, Laura Linard | Source: Harvard Business School (HBS) Working Knowledge | Subject: Industry Specific | Industry: Government

Using the Internet can save you money and time when doing preliminary research on patents, trademarks, and copyrights. Here are some resources to consider.

Content: Article | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Legal, Reference / Search

On May 10, 1996, five mountaineers from two teams perished while climbing Mount Everest. Is there anything business leaders can learn from the tragedy? HBS professor Michael A. Roberto used the tools of management to find out. Plus: Q&A with Michael Roberto

Content: Article | Author: Michael A. Roberto | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Leadership, Management

Can an international alliance of global corporations win a war on poverty? Yes, if such an alliance is well planned and formed soon, according to HBS professor emeritus George C. Lodge.

Content: Article | Author: George C. Lodge | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, Social Responsibility (ESG)

You may think a buck is a buck, a Euro is a Euro, no matter who pays you. But not all customers are of equal value. In this Harvard Business Review excerpt, Werner Reinartz and V. Kumar say the link between customer loyalty and profits is weak. Here is what you can do about it.

Content: Article | Authors: V. Kumar, Werner Reinartz | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Customer Related, Management