David Hume (Scottish philosopher)

Truth springs from arguments amongst friends.

What You Don’t Know About Making Decisions

As you weigh the options for your company’s next step, how do you decide which way to turn? HBS professors David A. Garvin and Michael A. Roberto offer some tips in this excerpt from Harvard Business Review.

The Negotiator’s Secret: More Than Merely Effective

What turns merely effective negotiators into all-out expert negotiators? The ability to overcome six common mistakes, according to HBS professor James K. Sebenius. In this excerpt from the Harvard Business Review, he describes one of the most glaring.

Do You Have Change Fatigue?

Many corporate change efforts are greeted with rolling eyes from employees. Harvard Business School professors David Garvin and Rosabeth Moss Kanter help identify the keys to a successful company transformation.

Let Customers Call the Shots

What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha Lagace.

Do MBAs Need More Street Smarts?

“In our work with outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program admissions offices look for them in applicants? If so, how? Is it more than a matter of just age and experience? If they are skills, should the curriculum be designed to … [ Read more ]

Do MBAs Need More Street Smarts?

“In our work with outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program admissions offices look for them in applicants? If so, how? Is it more than a matter of just age and experience? If they are skills, should the curriculum be designed to … [ Read more ]

HBS Working Knowledge

A Harvard collection of cutting-edge management information created to help you stay at the forefront of today’s fast-changing business environment.

Risk Taking: A Tale of Two Biases

Princeton psychology prof Daniel Kahneman’s research into risk indicates the choices we make are influenced by two powerful, poorly understood and contradictory biases. Here he explains his work and its implications for investors & corp. decision-makers.