Divide and Conquer: Rethinking IT Strategy

Just as a company manages different businesses differently, it should manage the IT that supports them differently.

Managing IT for Scale, Speed, and Innovation

Companies must govern IT as they govern their businesses: with different rules and metrics for different parts of the organization.

Splitting Demand from Supply in IT

Companies can make their IT investments more cost effective by creating separate demand organizations to coordinate development requests from their business units.

Managing Your Organization by the Evidence

An organization is much more likely to improve its current performance and underlying health by using a combination of complementary practices rather than any one of them alone, according to new McKinsey research.

Pricing in a Proliferating World

Juggling thousands or even millions of price points calls for common systems, greater transparency in performance, and an organizational balance between centralization and decentralization.

Profiting from Proliferation

This article provides an overview of Profiting from Proliferation, a new book by The McKinsey Quarterly on how companies should respond to the challenges posed by rising complexity in today’s marketing environment—which is characterized by increasingly fragmented customer segments, the declining effectiveness of traditional media, and a constantly expanding number of distribution touchpoints. The contents of the entire book are available for download.

Living with the Limitations of Success

Once companies reach a certain size, setting realistic performance aspirations gets a bit trickier.

Gary Hamel

Now that conventional ways of arranging and running a corporation actually subvert the creation of wealth, say two leading business thinkers, executives must address organizational problems with the same passion and creativity they devote to new products and services. Read this interview with Gary Hamel and Lowell Bryan for their thoughts on how to mobilize the talents and imagination of the workforce at a time … [ Read more ]

Capitalizing on Customer Insights

To stimulate growth in today’s marketing environment, companies must identify and prioritize opportunities at points where proliferating segments, channels, and product categories intersect.

Gary Hamel

When you read the history of management and of early pioneers like Frederick Taylor, you realize that management was designed to solve a very specific problem-how to do things with perfect replicability, at ever-increasing scale and steadily increasing efficiency.

Now there’s a new set of challenges on the horizon. How do you build organizations that are as nimble as change itself? How do you mobilize and … [ Read more ]

Lowell Bryan

The traditional, hierarchically based 20th-century model is not effective at organizing the thinking-intensive work of self-directed people who need to make subjective judgments based upon their own special knowledge. Such people work in all companies, in all industries, and in the digital age it is these people who create wealth. We need a model for such work-a model that uses hierarchical decision making only for … [ Read more ]

A Guide for the CEO-elect

The days, weeks, or months between taking the job and assuming power are precious. Put them to good use.

The irrational component of your stock price

In the short term, emotions influence market pricing. A simple model explains short-term deviations from fundamentals.

Aaron De Smet, Mark Loch, Bill Schaninger

Companies can keep an eye on their health by regularly assessing all their business ideas and new initiatives-projects or programs to change or improve something in the business. They should evaluate these projects both by mapping the point when each would be likely to create the greatest value and by looking at whether a project involves familiar, routine work that plays to their strengths and … [ Read more ]

Habits of the busiest acquirers

M&A executives at the most successful US companies understand not only how acquisitions create value but also how to enlist the support of the organization.

Building the civilized workplace

Nasty people don\’t just make others feel miserable; they create economic problems for their companies. A book excerpt.

The next revolution in interactions

For improving performance and gaining competitive advantage, offshoring and the latest advances in technology seem to grab all the headlines. Yet building a sustainable advantage requires much more. Employees whose jobs can’t be automated-any company’s high-value decision makers-hold the key to boosting productivity, so making them more effective can create an edge that competitors won’t replicate easily.

Richard Rumelt

There are only two ways to get [substantially higher performance]. One, you can invent your way to success. Unfortunately, you can’t count on that. The second path is to exploit some change in your environment-in technology, consumer tastes, laws, resource prices, or competitive behavior-and ride that change with quickness and skill. This second path is how most successful companies make it. Changes, however, don’t come … [ Read more ]