Jeffrey Pfeffer

Authenticity and the idea of authenticity basically gives people an excuse to not change, to not adapt. So, instead of being true to yourself, you need to be true to what other people around you need from you. This idea that you need to be authentic is insane.

Five Common Communication Mistakes (And How to Fix Them)

Learn how to be more effective at your next meeting or presentation.

How Much Does Management Matter to Productivity?

More than you might realize. Research finds management practices account for 20% of variation in productivity among certain firms.

Ken Shotts

There are strong arguments that diversity promotes effectiveness. But I think that has implications that people haven’t really thought through. What about situations where some people believe diversity produces ineffectiveness? That’s not a hypothetical — this has long been the argument against diversity in the military. But there’s a counter-argument rooted in social justice. Do I want to live in a world where people’s outcomes … [ Read more ]

Hit the Mark: Make Complex Ideas Understandable

6 ways to communicate challenging concepts to an audience.

Look Beyond “Culture Fit” When Hiring

Research points to another important trait that can determine the success of a new hire.

The Power of a Free Popsicle

A new book shows the value of memorable defining moments on customer and employee experiences.

Be Better at Spontaneous Speaking

Use these tools to help you think fast and talk smart.

Matt Abrahams

When it comes to communicating, we tend to fall victim to two tendencies: We suffer from the “curse of knowledge,” and we explain things in ways that work best for us, not our audience.

What the Pros Know About Public Speaking

Can anxiety be good for you? How do I start and end my talk? Graduate School of Business Lecturer Matt Abrahams shares what he knows about crafting meaningful presentations that make lasting impressions.

What Successful Entrepreneurs Know

Founders at companies like Tesla, Paypal, and Airbnb all have traits in common. Learn what six skills they share.

Allison Kluger

Women rarely do something unless they feel 100% certain they can, and men only have to feel like they’re 60% certain. But if a woman and a man go and take the same exam, women will do just as well or better. As women, it’s easy to opt out of things that make us nervous, but we should develop a mind-set of, “I’m going to … [ Read more ]

Nir Halevy, Ian Chipman

Typically, contracts contain both “control” and “coordination” clauses. Control clauses tell you what you can and can’t do at work, while coordination clauses help you align expectations. In other words, coordination clauses let workers know what employers want, while control clauses tell them how to do it and, quite often, what not to do. […] The key, is to remember that greater specificity can be … [ Read more ]

Beware of Workplace Policies That Kill Motivation

Research explains why and how brevity often beats specificity in employee contracts.

Rethinking Hierarchy in the Workplace

Defined hierarchy. Commanding leadership. These corporate ligaments secure firms in the face of threats and unify them against competition. Few beliefs are more widely held in business.

The intuition, though, is wrong.

Pizza Over Privacy? A Paradox of the Digital Age

People say they want to protect their personal information, but new research shows privacy tends to take a backseat to convenience and can easily get tossed out the window for a reward as simple as free pizza.

Silicon Valley’s Unicorns Are Overvalued

New research examines fair market value of startups worth over $1 billion and finds huge discrepancies in their purported worth.

10 Steps to Perfect Your Startup Pitch

Startup guru Guy Kawasaki explains why asking investors for money is like online dating.

William P. Barnett

The fear of being a fool is stronger than the hope of being a genius. So we tend to shy away from non-consensus moves, because we understand the world will look at our errors as if we’re a complete idiot.