Baba Shiv

In the real world, there is no such thing as making the right decision. You make the decision and then make the decision right.

Baba Shiv

As a current and/or future organization leader, you have to be effective at two things among others day in and day out. You have to be effective at making decisions, but even more important, I would argue you have to be effective at shaping others’ decisions. And when we go about shaping others’ decisions, what do we often end up doing? We present rational arguments. … [ Read more ]

Class Takeaways: Crafting and Leading Strategy

How do you know whether you have a good strategy? That’s a trick question, says Stanford Graduate School of Business professor of organizational behavior Jesper Sørensen. In his class Crafting and Leading Strategy, Sørensen teaches that strategy is constantly evolving, and that leaders can use it effectively by constantly showing how daily tasks support a strategy.

Content: Multimedia Content | Author: Jesper Sørensen | Source: Stanford University | Subject: Strategy

Make Numbers Count: How to Translate Data for Your Audience

In this interview with podcast host Matt Abrahams, Chip Heath talks about ways that data and statistics can be used to illuminate — or obscure — our message.

Class Takeaways: The Frinky Science of the Human Mind

Five lessons in five minutes — how to build emotional connections that back up your decisions.

Jeffrey Pfeffer

If you have technical skills without influence skills, you’re not going to go anywhere cause you can’t get anything done. If you have influence skills without technical skills, you may go places but you’ll get the wrong things done. So you really need both.

Jeffrey Pfeffer

Authenticity and the idea of authenticity basically gives people an excuse to not change, to not adapt. So, instead of being true to yourself, you need to be true to what other people around you need from you. This idea that you need to be authentic is insane.

Five Common Communication Mistakes (And How to Fix Them)

Learn how to be more effective at your next meeting or presentation.

How Much Does Management Matter to Productivity?

More than you might realize. Research finds management practices account for 20% of variation in productivity among certain firms.

Ken Shotts

There are strong arguments that diversity promotes effectiveness. But I think that has implications that people haven’t really thought through. What about situations where some people believe diversity produces ineffectiveness? That’s not a hypothetical — this has long been the argument against diversity in the military. But there’s a counter-argument rooted in social justice. Do I want to live in a world where people’s outcomes … [ Read more ]

Hit the Mark: Make Complex Ideas Understandable

6 ways to communicate challenging concepts to an audience.

Look Beyond “Culture Fit” When Hiring

Research points to another important trait that can determine the success of a new hire.

The Power of a Free Popsicle

A new book shows the value of memorable defining moments on customer and employee experiences.

Be Better at Spontaneous Speaking

Use these tools to help you think fast and talk smart.

Matt Abrahams

When it comes to communicating, we tend to fall victim to two tendencies: We suffer from the “curse of knowledge,” and we explain things in ways that work best for us, not our audience.

What the Pros Know About Public Speaking

Can anxiety be good for you? How do I start and end my talk? Graduate School of Business Lecturer Matt Abrahams shares what he knows about crafting meaningful presentations that make lasting impressions.

What Successful Entrepreneurs Know

Founders at companies like Tesla, Paypal, and Airbnb all have traits in common. Learn what six skills they share.

Allison Kluger

Women rarely do something unless they feel 100% certain they can, and men only have to feel like they’re 60% certain. But if a woman and a man go and take the same exam, women will do just as well or better. As women, it’s easy to opt out of things that make us nervous, but we should develop a mind-set of, “I’m going to … [ Read more ]