How ‘Gen X’ Managers Manage

Generation X managers are different from those in the baby boom generation. They are more skeptical, cooler and have different values. The way to get this independent group to perform is to make them understand.

Cost Modeling: A Foundation Purchasing Skill

At the heart of best practice in purchasing is a set of skills. One of the most important is the one that enables managers to understand what determines cost.

Andrew Ehrenberg

In practice, there is no generalizable evidence on any lasting persuasive effects of advertising – at least not enough to justify a global spend of billions… Advertising lacks consistently dynamic effects because of, once again, competition. Your competitors’ omnipresent retail availability, quality control, category management, CRM, promotion, and advertising all interfere. Left to itself, advertising your brand would, of course, work wonders.

Realistically, I maintain that … [ Read more ]

Corporate Governance: Hard Facts about Soft Behaviors

Although governance regulations and management culture differ from firm to firm, the following best practices can – and should – cross borders:
1. Select the right directors
2. Train them continuously
3. Give them the right information
4. Balance the power of the CEO and directors
5. Nurture a culture of collegial questioning
6. Gain from directors an adequate commitment of time
7. Measure and … [ Read more ]

Art Kleiner, Jack Stack

A financial number is seen, as Mr. [Jack] Stack puts it, as “nothing more than the stories people tell.” …Financial literacy is simply a way of taking those promises and stories seriously. It provides the missing direct experience of the business specifics, in a way that people have reason to trust, because they know their bosses are looking at the same numbers.

Open-book management is … [ Read more ]

Enterprise Resilience: Managing Risk in the Networked Economy

In this article, we detail the differences between conventional enterprise risk management and enterprise resilience, and explain why a keen understanding of the distinction is essential today, when the boundaries of every major corporation have expanded, increasing a company’s vulnerabilities and its potential for competitive advantage. We also identify how senior executives can assess their organization’s resilience profile and risk management approach. And we explain … [ Read more ]

The Paradox of Corporate Entrepreneurship

Post-Enron principles for encouraging creativity without crossing the line.

Editor’s Note: offers a detailed look at BP’s management model and the balancing of it’s four components and also offers a quick review of four basic schools of thought on corporate entrepreneurship. A good read…

W. Chan Kim

Professor at INSEAD

Renée Mauborgne

Professor at INSEAD

Welcome to Tesco, Your “Glocal” Superstore

How the U.K. retailer won over the world, one market at a time.

The Better Half: The Artful Science of ROI Marketing

Companies can know where and how to apply marketing expenditures to achieve significant, lasting lifts in a product’s or service’s profitability. You might call our approach “Wanamaker’s Revenge.” We call it ROI marketing.

ROI marketing is the application of modern measurement technologies and contemporary organizational design to understand, quantify, and optimize marketing spending. The result: improved return on marketing investment, achieved through analytics-based decision making that … [ Read more ]

Lawrence Lessig

Stanford University law professor and cyberadvocate

Alfred Chandler Jr.

Harvard Business School Professor Emeritus – the world’s most renowned business historian…

The Man Who Saw the Future

As the pace of change in business accelerates, the legacy of Pierre Wack, the father of scenario planning, is more relevant than ever.

Beating the B2B Odds

Internet auctions create losers as well as winners. Game theory shows companies how to improve their chances.

Don Tapscott

Often the term “business model” is used more or less synonymously with “business strategy.” For example, Adrian Slywotzky describes it as “the totality of how a company selects its customers, defines and differentiates its offerings (or response), defines the tasks it will perform itself and those it will outsource, configures its resources, goes to market, creates utility for customers, and captures profits. It is the … [ Read more ]

Beyond Utopia: The Realist’s Guide to Internet-Enabled Supply Chain Management

The solution to more efficient supply networks lies not with “frictionless” technologies, but with shared objectives and insights across the extended enterprise. Call it “Federated Planning.”

Editor’s Note: this article offers an interesting, “against-the-grain” argument against the “perfect information” proponents of SCM.